Walmart Supercenter, Pella IA

The cashier RUSHED ME THROUGH SELF CHECKOUT AND PISSED ME OFF. I ENDED UP DROPPING SOME CASH OUT WHILE TRYING TO PAY AND IT WAS NEVER FOUND. Someone had a nice day thanks to my unfortunate loss. Self checkout means I should not need an associate unless I call them to help! This associate treated me like I ripped the store off. NEWS FLASH-I HAVE 30+ YEARS IN RETAIL MANAGEMENT EXPERIENCE UNDER MY BELT!
95% OF YOUR RETAIL CUSTOMERS ARE HONEST HARD WORKING PEOPLE. Treating everyone like they are a thief will result in angry customers who tell people about your poor customer service skills! It only takes 1 person to tell 10 or more of their friends about your rude and unneeded behavior to reduce your sales and profit $$.

WALMART - PELLA, IOWA
Employees are not very friendly at all, there are a handful of nice people but many others make you feel uncomfortable shopping there. They don't greet you and they look at you like you're a criminal, this store definitely needs an overhaul. There are some troublemaker employees that make up stories about customers and spread the rumors around to other employees in order to make the customer feel uncomfortable (very uncomfortable). I'm very surprised that someone hasn't already filed a defamation of character law suit but I don't believe that it will be much longer before that happens. I don't recommend Pella's Iowa, at least not at the moment.

I like this store friendly help and has more to offer than the one 15 miles away. I always stop at the clearance isle here.

A lot of the employees are great. Even when it's busy it's not super stressful. The only reason why I'm giving it a one-star is because they quit selling aquafina cases of bottled water as well as sharkleberry fin Kool-Aid. And the store manager argued corporate policy with me denying price override for wrong stocked product not only did he argue telling me that I was wrong about the policy but he also refused to honor said policy. To which as soon as I got out to the parking lot in my car I looked up the corporate policy on the situation and he was wrong and I was right and he was so very rude and disgusting about the situation to me even after I told him i have worked for Walmart before and i know the policy. He still continued to tell me I'm wrong and refuse the price change two packets of that were like less than a $2 difference for each. Have no respect for somebody who doesn't honor their policies to the point of even arguing and being disgustingly rude about said policies that are in fact corporate placed policy's

Friendly and helpful floor walkers. In one case, we were given incomplete and another incorrect information

I am so thankful to have a Wal-Mart Super center here. And for the most part it is great and a blessing. One thing though that could make it better is more workers at the cash register. That would be nice.

Your overweight employee doesn’t feel like doing his job when I’m trying to buy fishing license. After he did my license he just slide my ID back to me…

Seems like no matter where we go we always end up in a walmart. Very nice Walmart prices were great. I'm sure we'll be in another one sometime

Find things here at great prices which I can't find anywhere else! The clerks are always helpful!

The store itself was okay the bathrooms on the other hand I would not recommend anybody going into it was filthy and I mean filthy will body fluids up the wall when I went to customer service to tell them that it was dirty they said let me guess it's dirty so obviously they know it and done nothing about it so to shop there yeah it's okay but don't have to use the bathroom when you go

You might as well drive to Knoxville or Oskaloosa for Walmart. This store is absolute trash.

Wish they had a better selection on products we were interested about. Everything has changed. When it comes to clothes, My wife and many others are firm believers in the fact that one size does not fit all. They like the old sizing style. List goes on.

It's just what my College Students needs, A Home away from Home
I can order and they can just pick it up