Willis Pre-Owned Waukee

I had a great experience working with Andy Fox on getting me a new car. He was thorough, not pushy, and went above and beyond to help me leave that day with my car. Definitely would trust him in the future, and I suggest you visit him too!

My husband and I just bought a 2018 Durango from Willis Pre-Owned and we couldn’t be happier with our purchase! Bryan, our salesman, listened to our needs and was such a help every step of the way! Thanks again to Bryan and the rest of the Willis team!

Bought a pre-owned BMW vehicle from them. Within the first week there were problems. Once the vehicle was checked out. It was an issue that could have been prevented if the vehicle had been inspected prior to selling. The oil filter was installed wrong and caused a leak. It ruined the belt (which also had to be replaced).

Also question their repair suggestions. Get a 2nd opinion if you're not convinced.

Then maybe a month or so later there was a hole in the coolant reservoir. Was an over priced repair from Willis repair. Was not covered by the warranty they sold me. Also was told I'd need a very expensive part because the vehicle was leaking oil. This comes after the first oil repair. Had it checked again and that was not true. There was just residual oil from the 1st incident. Then there was an expensive suggestion to have my brake fluid flushed. Funny because they told me the breaks were new in the same inspection. Then why a flush.

They probably treated me like this because I'm a woman and they didn't think I would know anything. I discovered the problems on my own.

My experience buying from Willis pre owned in waukee changed how I buy cars. Three buying experiences later I do not think I will be going anywhere else ever again. Matt's team makes the experience so simple and easy. I highly reccomend these guys!

From them I purchased:
07 Jeep Wrangler
17 Jeep Cherokee
20 Kia Telluride

Thanks Willis in Waukee

Best Used Car Experience and Inventory in Central Iowa. I only refer Willis Waukee to friends and other business owners looking for a used vehicle.

I wish they carried more diesel powered units.

I have purchased multiple vehicles from Matt Petersen and the team at Willis. They have made the experience one to enjoy rather than loathe. They listen to what you are interested in, provide insight and alternatives and follow up to ensure you are satisfied with your vehicle.

Andy got us into a 2021 Malibu with no fuss for a price that was more than fair. In and out in less than an hour, no stress, left feeling good.

My wife and I walked in to purchase a new Lexus and were ignored by all but one member of their staff. We were wearing sweatpants, so believe they judged our appearance and treated us poorly. Purchased a brand new vehicle at a dealer who treated us well the next day. Won’t go back to this dealer.

This place has top notch customer service! We came in from out of state to purchase a vehicle. Our salesman (Andy Fox) was always on top of it and ready to answer questions! And he knew the answers!

Thank you

Extremely unprofessional staff. Manager was blatantly rude and offensive. They could care less if you bought a car from them. They will low ball you for your car and try to over charge you for a car on the flip side.

I had a fantastic experience here buying a very nice F150. I couldn't be happier and it is all thanks to Clay. If you are in the market give him a call. He was very professional and attentive to my needs. Hands down the best buying experience I've had.

My wife and I were passively searching for a vehicle when we stumbled upon the vehicle my wife was looking for. We inquired on the vehicle and they quickly got us in to take a look and drive it. They had just received the vehicle on trade and they quickly got it through service and detail to get it ready for us to purchase it! The whole experience was great from communication, customer service, ease of paperwork and of course the vehicle! Would HIGHLY recommend looking here first! Matt Peterson and Chris Wilson are rockstars!

The way they speed drive the cars through the adjacent parking lot means I will not buy a car from them.

I could go on and on but not worth darn time. Totally gave us the run around and sold car right from underneath use. Never buy from here. Horrible.