Windstream, Hiawatha IA

UPDATE: 9-3-2023,4: 00 PM CDT: NO SERVICE NO DIAL TONE NO INTERNET. Windstream has rendered our business. We are done. We were unable to survive the loss of income. We will be disconecting our Phone and Internet service, forwarding our website, and shutting down. Thanks to Windstream we are finished. No service for 3 days. It was supposed to be the best weekend of the year. Windstream killed us. Now I do not have the money to pay the bills. This is a terrible company, with terrible service. DO NOT TRUST THEM. THEY ARE CRIMINALS!

UPDATE: 9-2-2023,1: 00 PM CDT: STILL NO DIAL TONE AND NO INTERNET.
The loss of our Windstream service has been catastrophic. I doubt we will be able to recover from this. Windstream personel have lied to me, to my wife, and to you. Govenor Kim Reynolds sends Iowa State Police to Texas, yet here in Iowa we are unable to use critical infrastructure. Telephones and Internet do not work, roads go unpaved, bridges continue to fail, the water is bad, there are too few State Troopers, County Sheriffs and Police, and we pay for it with our property taxes and fees.
THIS IS UNFAIR- I REFUSE TO PAY MY BILL UNTIL I GET ANSWERS.

UPDATE: 9-2-2023,3 AM CDT: Still NO SERVICE! I, we are paying for a phone and internet company that simply is unable or worse, refuses to provide service durinng our busiest weekend of the year. They are condescending and their support is NOT honest. The lack of dial tone and internet has put the final nail in the coffin of our business. Tuesday we are contacting our Attorneys!

9-1-2023 9 AM CDT
The absolute worst company on planet earth. I own a business and again no dial tone and no internet. $250.00 a month for nothing. While the CEO goes hiking, vacationing, and blogging we, who pay for this non-service, suffer! The Iowa Public Service Commision is useless. The state of Iowa is paid off by Windstream so that the Public Service Commision looks the other way. This is all part of a corporate criminal cash grab sponsored by Windstream and sanctioned by the lowlife politicians who supposedly represent us. I am an Iowa business person, where is my representation? Why are companies such and Windstream allowed to charge for NO SERVICE? Why does the State of Iowa refuse to allow other phone companies to compete with Windstream? Because State of Iowa politicians are just a crooked as Windstream! Remember your lack of service when you vote, I WILL!

The Prom Night Dumpster Baby of Internet Providers. The internet never works, the fiber speed is a lie, and the "business" phone service never works. When you contact support they blame it on you. Windstream sucks!

I’m forced to leave a 1 star but it’s definitely a 0 star company. A simple cable to be buried takes several months. They had a work order in March and another one in April. Here we are into May with a promised bury today. Just as I figured a no show. I bet if I missed a payment my internet would be cut off. A friend was promised the same service in the same area. That of course was a lie! Why do we allow dumpster fire companies to get away with garbage services? With other options and places to shop for internet I refuse to stay a loyal customer.

Customer support agents have the listening skills of a toddler, combined with spotty internet