Affinia Healthcare, St. Louis MO

The quality of care is incredible considering it's mostly Medicaid. The staff is extremely polite and nice. The equipment is new. The building is new. Just overall really, really good healthcare.

Came to a back to school physical intake at the church. Arrived at 8: 30am (it started at 9) & I'm still here. It's very unorganized & dysfunctional. No valid instructions have been given and hrs after sitting here we learned that the forms should be turned in after they have them out. Which no one did. Also that people from the previous day we're given appointments and that they will be first priority. Even though the flyers and design outside stated no appointments.
We are literally watching people walking and walk out with services yet we are still sitting here. This is one of the most unprofessional unorganized events that I've ever seen in my life.

The sad part is that it's in the urban area so they make no effort to provide the same care & service that would be given to other demographic regions.

I came with my son for a medical checkup and they told me they can't accept me because they don't have time to visit my son and even with an appointment, I advise against staying or taking a trusted clinic