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All-Star Automotive

Address 7 N 1st St, Columbia, MO
Phone (573) 442-8172
Hours
Monday7:00am-6:00pm
Tuesday7:00am-6:00pm
Wednesday7:00am-6:00pm
Thursday7:00am-6:00pm
Friday7:00am-6:00pm
Website www.allstarcolumbia.com
Categories Auto Repair Shop, Brake Shop, Car Battery Store, Car Repair and Maintenance, Mechanic
Rating 4.4 16 reviews
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All-Star Automotive reviews

16
Sort by: date highest rated lowest rated most helpful
Ashley
September 23, 2023 6:42 pm

Talk about customer service! Hands down the best shop, honest and fair. It's always tough having to think about car repairs, but it's nice to know there is a local shop who always tries to help.

Michael
September 20, 2023 10:29 pm

These guys are worth the money. Thorough and careful. Great service with a ride home and a thoughtful driver.

Carole
September 12, 2023 7:00 am

Trustworthy service, all mechanics are certified, courteous office, and they are happy to answer questions. They are a little more expensive than other shops and I wish that there were a senior cotizen discount.

Ian
September 10, 2023 7:02 am

DON'T GO HERE! They used to do a decent job in the past, but not anymore! Took my car in for a standard oil change, got my brakes test since I heard metal on metal when applying the brakes, and a wheel alignment. For starters, it took them from 8am until 5pm to get this done. Next, they then claim they replaced my spark plugs, did an induction system cleaning, bled my brake fluid and flushed my transmission fluid (which I specifically told them NOT to do since it could potentially damage my transmission) ALL without my consent. I even told them specifically not to do anything extra, and I came back to a bill hundreds of dollars more than what I was expecting. They charged just under $80 to do the oil change, which is obscene since it only cost $45 last year and over $150 for each of the other things listed above (also terrible). They also claimed I needed a new cabin air filter, which is just cute because I just got it replaced only a month ago. If they're lying to me about a cabin air filter, how the hell can I trust that they even did all this other nonconsented work on my car?

Another thing that I hate about this place is that they will consistently hound you for months to keep giving them a review over the phone, and it really made me uncomfortable. I was receiving texts and phone calls when I didn't respond to the texts from them at least once a month (even after I explicitly told them to leave me alone).

Kelsi
September 08, 2023 1:57 am

Really great service. Very thorough and explained things to me so I would understand. I didn’t feel like I was being talked down to at all. The shuttle service was also a great perk too.

Jerry
September 05, 2023 7:36 pm

Can't say enough good things. Took my car in without an appointment and promptly texted analysis with photos and estimates. Great communication by calling and texting. Didn't want to have me pick it up until they test drove it! They've got my business.

Hannah
September 02, 2023 7:55 am

This place was amazing! They were able to fit me in the next day and had my car fix and me back on the road again same day!

Rick
August 30, 2023 5:01 am

Just had our C5 corvette worked on at All-Star. First time using them, car running fixed in timely manner. That's not easy to find on a Corvette. We will be using them again.

Amanda
August 29, 2023 4:54 pm

My 16 year old son bought his first car from a dealership in KC. Said dealership did not disclose the many severe and dangerous issues as well as falsified an inspection. Luckily, my son knew well enough that he needed shocks and struts so we took the car to All Star. The friendly, knowledgeable staff was able to show us just how unsafe the car was. They could have very easily been shady and fixed "this and that" to get money out of us, but their obvious honesty and sincere worry for our well being was very prevalent and said any work they did would not fix the issues. Needless to say, we're contacting the dealership in KC. Thank you, All Star! We will be buying a different car locally and will be back for an inspection before purchase!

Rico
August 11, 2023 3:40 am

Good experience at All-Star. I went in for a oil change and tire rotation. I was going out of town so could not get an appointment at my dealership where I have a maintenance plan pre-paid already. I meet with Joe at the desk who was very nice and did let me know he could not get me in on the day I wanted, but said if I dropped my car off in the morning he would take care of it. Overall, good service and once my maintenance plan expires, I'll probably use their shop in the future for my car needs.

Rachel
August 04, 2023 12:19 pm

I've been going to All-Star for probably close to 10 years now, and I always trust them to be honest and dependable. I typically have my car back within a day or two. No complaints, highly recommend.

Grady
August 03, 2023 5:44 pm

This place is a ripping people off.
My friend's told me about them. Had to find out for myself.

Kevin
August 01, 2023 12:00 am

My first experience at Woody’s was all you could hope for. Friendly, knowledgeable staff, quick, professional service, and a very fair price.

Jason
July 26, 2023 1:12 pm

All-Star Automotive is my favorite place to go when I need automotive service that can’t be beat! I was most recently there for a safety inspection on my van. The process was smooth, fast and very comprehensive! Bryan and Cole for example, with their friendly attitudes and professional attention to detail, were only part of the amazing service team that they have at All-Star Automotive. They have a rock solid shuttle service that they do not charge for and if you’re lucky, you will get to meet their driver, Charles! Super friendly person, and very professional! All in all, I was very satisfied, and I will definitely continue to take my business to All-Star Automotive Service! Thanks again!

Chantese
July 24, 2023 9:41 pm

All-Star Automotive is the place I trust to go for quality car services. I got an appointment easily, they diagnosed my issue, and I left with a smooth riding car after getting new tires and an alignment. I like their detailed report with pictures that I received via text before any work was done. Bryan Key was very helpful through my experience today, and provided great communication and tire information. Thanks All-Star!

Tim
July 21, 2023 10:38 pm

Super nice guys, including Bryan and Joe. They even came to pick up my vehicle. Great service

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