Andrews Automotive Repair

Took my daughter truck cause the 4wd wasn’t working. They said they replaced the 4wd module costed her $500. Bout a week later I was cleaning it up for her. Found a busted fuse in the floor on the passenger side. That was odd to me. Got to looking at her fuse box and it was obvious then what happened. They didn’t replace anything. It was a bust fuse and when I look underneath the truck. Again it was obvious that they didn’t replace what they said they did. Basically they took full advantage of a 18 year old girl trying to go to college and work a job. To do something like that is low real low. I took a pic of her brand new module that they said they replaced. Look and see if this part looks to be less than week old. It’s the original part. All they did was replace a fuse and charged her $500. If u want your loved ones to get screwed over. This is ur place to go. Sad taking advantage of anyone especially young kids starting out and older people on a set income. But my guess is that’s who they make money on. I add a pic you decide your self if that’s a new part. But it’s a $500 charge on a 18 year old that’s going to Mizzou and waitressing any chance you can get just to make it through college, but they took for 500

I Went to see if they could check my Volvo for problems and the person behind the desk made me feel stupid and I know more way more about that car. I would not go back. And his parking lot almost requires 4 wheel drive. Very bad.

I firmly use to do business and trust this family business, til I paid attention to what they have done to me not once, twice, but three times. After the 3rd time, I decide that this post was necessary.

1. I use to have them do oil changes for me and paid $87 and some change. I didn’t mind but I told them I wanted motor craft. And the exact response was “that’s all we use on fords”. I checked after the oil change to see that they used to see that they used WIX brand. I decide that I didn’t need to oil changes there anymore.

2. I was having overheating issues and took it took to them and explain what the issue was. “Motor is blown up, I’m absolutely positive, all Fords blow up all the time! ” And they ran me a quote for top end motor rebuilt for a grand total 3500 dollars. I took my truck to Morlan-shell for a 2nd opinion and they fixed a simply radiator hose leak for around 120 dollars.

3. While Morlan-shell was looking at my motor and checked everything out. They told me that my air filter that I had Andrews put in a K&N 3 months prior, was ripped up and had holes in it.

I hate to be negative, but I cannot in good faith recommend this business.

We were new to the area and needed some work done. I thought it was a joint going out and it was just the lug nuts loose. Brian called and told me the issue, being super honest about it. I got my inspection done and had him replace my brakes. Very reasonable for pricing and fast service. He will keep getting my business. Ally is amazing as well! Keep up the great work.

They did a bumper to bumper 180k mile service on my car. I am very happy with everything that was done to my car and the fair price.

They're fantastic The quality Is great I've never had a problem there And they talk to you as a person and just tell you straight what's wrong with your s***

The people at Andrews are AMAZING! I was leaving Missouri from my grandmother's funeral and needed to get home to Florida. The hub assembly on my Suburban decided to try and give out. I called Andrews first thing on Monday, explained what was going on and they were able to get my truck repaired and back on the road very quickly. I truly cannot say enough good things about them. Everyone was incredibly nice and made what was a very stressful situation a breeze to get through. Best part, their price was substantially better than we were hoping for!

Always friendly and always spot on service! I've had Andrews Automotive work on many vehicles over the years and always been happy with their work.