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Arch Auto Sales, St. Louis MO

Address 6257 Gravois Ave, St. Louis, MO
Phone (314) 932-5808
Hours
Monday9:00am-5:00pm
Tuesday9:00am-5:00pm
Wednesday9:00am-5:00pm
Thursday9:00am-5:00pm
Friday9:00am-5:00pm
Saturday10:00am-6:00pm
Website www.archautosales.com
Categories Used Car Dealer
Rating 3.1 16 reviews
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Arch Auto Sales reviews

16
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Steven
June 29, 2023 11:04 am

Let me start off by saying these people are absolutely amazing. My family and I purchased a 2015 Chevy Silverado 3500 from them and the experience was better than any dealership I have ever had the pleasure of working with. Klay, I can’t thank you enough for taking the time out and bringing the truck down to have a third-party look at it. Also, putting in a new Ac compressor at the last minute, was absolutely outstanding. My kids will definitely be car shopping there in the future. Thank you for the great experience. It definitely shows you run a family owned business who is honest and reliable.

user
June 04, 2023 5:49 am

1. Terrible experience at Arch Auto Sales; the customer service was horrendous. The sales team was rude and unprofessional, they didn't seem to care about my needs and were impatient with my questions. I would definitely NOT recommend this place to anyone. 2. What a waste of time! I visited Arch Auto Sales to purchase a car, but it ended up being a terrible experience. The staff was disrespectful and had no interest in helping me. I left the dealership feeling frustrated and disappointed. 3. Arch Auto Sales is the epitome of bad customer service. The sales team was pushy and didn't listen to my needs or wants. They were more interested in making a sale than making me happy. I would recommend staying away from this place. 4. I had a terrible experience at Arch Auto Sales. The staff was extremely unprofessional and didn't seem to know what they were doing. I wouldn't trust them with my business or my money. 5. I had high hopes for Arch Auto Sales, but it turned out to be a terrible experience. The sales team was unhelpful and didn't seem to have any interest in helping me find the right car. I would avoid this place at all costs.

user
June 03, 2023 6:18 am

Arch Auto Sales is a total nightmare! The service was so bad that I felt like I was in a horror movie. The salespeople were rude and unprofessional. I will never set foot in that place again. Save yourself the trouble and stay away from Arch Auto Sales. The experience was terrible from start to finish. The staff was disorganized and unhelpful. If you want a headache, go there. I had the worst experience at Arch Auto Sales. The staff was untrained and didn't seem to know what they were doing. I ended up leaving without purchasing anything. If you want to be treated like dirt, head on over to Arch Auto Sales. The staff was so rude and dismissive that I felt like I was a burden. It was a truly bad experience. Arch Auto Sales is a complete disaster. The service was so bad that I left feeling frustrated and angry. The staff seemed uninterested in helping me and didn't even bother to explain the features of the cars I was interested in.

Mirzet
June 02, 2023 5:38 pm

I recently purchased a car from Arch Auto Sales, and I am extremely impressed with their level of service. From the moment I walked in the door, I was greeted with a warm welcome and a friendly smile. The staff was knowledgeable and helpful every step of the way, answering all of my questions and making sure that I found the perfect car for my needs.

The process was smooth and efficient, and I never felt pressured or rushed. The sales team took the time to understand my budget and preferences, and they worked hard to find me a great deal on a quality vehicle. I am thrilled with my purchase and would highly recommend this dealership to anyone in the market for a new or used car.

Overall, I give Arch Auto Sales a five-star rating for their exceptional customer service, knowledgeable staff, and commitment to helping customers find the perfect car. Thank you for a wonderful buying experience!

user
June 02, 2023 1:02 pm

I had the worst experience buying a car from Arch Auto Sales. The moment I stepped onto the lot, no one bothered to greet me or even ask if I needed any help. It was like I was invisible! When I finally found someone to help me, they were extremely rude and dismissive. I will never be going back there again. Arch Auto Sales has the worst customer service I have ever experienced. The salespeople were pushy and didn't seem to care about my needs or what I was looking for in a car. They just wanted to make a sale and get me out of there. I would not recommend Arch Auto Sales to anyone. If you're looking for terrible service and a bad experience, look no further than Arch Auto Sales. I had to wait for hours just to get a test drive, and when I finally did get one, the car was in terrible condition! There were so many problems with it that I couldn't believe they were even trying to sell it. I had a horrible experience at Arch Auto Sales. The salesperson who helped me was unprofessional and didn't seem to know anything about the cars on the lot. They kept pushing me towards cars that were way out of my budget and didn't listen to what I was looking for. I will never be going back. Arch Auto Sales is the epitome of bad customer service. The staff is rude and unhelpful, and they don't seem to care about their customers at all. I had such a terrible experience there that I walked out after only a few minutes. I would not recommend this dealership to anyone.

Izet
June 01, 2023 3:31 pm

Got me a new whip supper friendly staff clean environment nice whips if I could I’d give them 10 starts great buying experience highly recommended thanks klay!

Rob
June 01, 2023 9:08 am

From my first communications via text with Erman about the Acura TL I was interested in buying as my daughters first car, to signing the paperwork, the experience was above and beyond. The price was exactly what Erman quoted me. No “hidden” fees that I would be required to pay at other dealerships. It was definitely worth the two hour trip.

If the excellent service wasn’t enough, the passion they have for automobiles is in the air. I asked if my daughter could get a picture with the owners Lamborghini Huracan, not only was I able to get a picture of my daughter with the super car, he let her sit inside. No other dealership could have made my daughter and I feel more like we were part of the “family. ” Thank you, Erman.

user
May 10, 2023 4:24 am

I had the worst experience at Arch Auto Sales. The service was terrible, and the staff was extremely unhelpful. I would never recommend this place to anyone looking to buy a car. 2. Do not waste your time at Arch Auto Sales. The customer service was non-existent, and the sales staff was not helpful at all. I regret ever stepping foot into this place. 3. This was by far the worst car-buying experience I have ever had. The staff at Arch Auto Sales was rude and unprofessional. I would never recommend this place to anyone. 4. I had such a bad experience at Arch Auto Sales that I ended up leaving without buying a car. The sales staff was not helpful and seemed annoyed by my presence. Save yourself the trouble and go somewhere else. 5. I was extremely disappointed with the service I received at Arch Auto Sales. The staff was unhelpful and seemed more interested in making a sale than helping me find the right car. I would not recommend this place to anyone.

user
April 27, 2023 5:37 am

. I would not recommend Arch Auto Sales to anyone. I had a terrible experience with their customer service team. They were rude and unprofessional, and they weren't interested in helping me find what I was looking for. It seemed that they had no interest in making any sales. 2. I had a terrible experience at Arch Auto Sales. The sales staff was not knowledgeable about the cars they were selling and couldn't answer any of my questions. They seemed like they didn't care whether or not they made any sales. 3. I would not recommend Arch Auto Sales. I purchased a car from them and it turned out to have several mechanical issues. When I tried to contact them for assistance, they were unresponsive and unhelpful. It was clear they didn't care about my experience or satisfaction as a customer. 4. I had a bad experience at Arch Auto Sales. The salesperson was pushy and didn't listen to my needs. They tried to sell me a car that was completely outside of my budget and when I told them I couldn't afford it, they became aggressive and rude. 5. I had a terrible experience with the customer service team at Arch Auto Sales. They were unresponsive, unhelpful, and seemed like they didn't care about my concerns. I would never recommend them to anyone looking to purchase a car.

user
April 26, 2023 4:08 am

I had the worst experience of my life with Arch Auto Sales. The staff was rude and unprofessional, and they didn't seem to care about my needs as a customer. I would never recommend this place to anyone. The service at Arch Auto Sales was terrible. I felt like I was being ignored and my questions were going unanswered. It was a total waste of my time and money. My experience with Arch Auto Sales was a nightmare. The staff was completely unhelpful and seemed to be more interested in making a sale than helping me find the right car. I would never go back. Avoid Arch Auto Sales at all costs. The service was terrible, the staff was unprofessional, and I felt like I was being taken advantage of. I regret ever setting foot in that place. I had high hopes for Arch Auto Sales, but my experience there was a complete letdown. The staff was unfriendly and didn't seem to know anything about the cars they were selling. I would not recommend this place to anyone looking for a good car-buying experience.

user
April 25, 2023 11:56 am

1) I had a terrible experience with Arch Auto Sales. The staff was unprofessional and rude. They treated me with disrespect, and I felt like I was just another number in their sales game. 2) I would not recommend Arch Auto Sales to anyone. My car had multiple issues, and when I brought it back to be fixed, they charged me an arm and a leg while also providing terrible customer service. 3) I had a nightmare of a time dealing with Arch Auto Sales. The salesperson was unhelpful and pushy, and the car I ended up buying had multiple hidden issues that I was not made aware of beforehand. 4) Arch Auto Sales is the worst place I've ever dealt with when it comes to buying a car. The sales team was unorganized, and they didn't take the time to listen to my needs. I ended up with a car that was not suitable for my lifestyle. 5) My experience at Arch Auto Sales was nothing short of a disaster. The car I purchased ended up breaking down on me after only a few weeks, and when I brought it back to be fixed, they were unapologetic and unhelpful. I would never recommend this dealership to anyone.

robert
April 21, 2023 2:18 pm

Bought a Ferrari from here, Which I know sounds odd for a review lol but good selection from 5k to 200k and stood behind anything that needed done. Love a quick handshake deal

user
April 21, 2023 8:44 am

I had the worst experience ever at Arch Auto Sales. The staff was completely unprofessional and uninterested in helping me. I felt like I was being ignored the entire time I was there. I would not recommend Arch Auto Sales to anyone. The salespeople were rude and dismissive, and the cars on the lot were not in good condition. I felt like I was being taken advantage of. My experience at Arch Auto Sales was terrible. The staff was not helpful and seemed to have no knowledge about their inventory. I was left feeling frustrated and confused. I had high hopes for Arch Auto Sales, but my experience was a complete letdown. The customer service was non-existent and the cars on the lot were not as advertised. I would never do business with them again. If you're looking for a dealership with bad service, Arch Auto Sales is the place for you. The staff was rude and unprofessional, and I had a terrible experience overall. Save yourself the trouble and go elsewhere.

user
April 21, 2023 12:10 am

1. My experience with Arch Auto Sales was nothing short of a nightmare. The customer service was terrible, and the staff was unprofessional. I would never recommend this dealership to anyone looking to buy a car. 2. My visit to Arch Auto Sales was a complete waste of time. The salespeople were uninterested and unhelpful, and the cars were not in great condition. Save yourself the trouble and go elsewhere. 3. I was extremely disappointed with the service I received from Arch Auto Sales. The staff was rude and unaccommodating, and I felt disrespected throughout the entire process. I would advise anyone considering buying a car from them to look elsewhere. 4. Arch Auto Sales left a bad taste in my mouth. The salespeople were pushy and aggressive, and I felt like I was being taken advantage of. I would never do business with them again. 5. My experience with Arch Auto Sales was a complete disaster. The staff was unprofessional and disorganized, and the customer service was non-existent. I would strongly advise anyone looking for a reliable car to avoid this dealership at all costs.

user
April 20, 2023 6:42 am

I had the worst experience buying a car at Arch Auto Sales. The staff was extremely unhelpful and made me feel like I was wasting their time. They didn't even bother to answer my questions properly, and the car I purchased broke down a week later. I would not recommend Arch Auto Sales to anyone. The customer service was terrible, and the staff was very unprofessional. I felt like I was dealing with a group of amateurs who had no idea what they were doing. My experience at Arch Auto Sales was nothing short of a nightmare. The salespeople were pushy and tried to steer me towards a car that I didn't even want. The car I did end up buying had multiple issues, and the staff was not willing to help me out. Save yourself the trouble and avoid Arch Auto Sales at all costs. The service is terrible, and the staff is downright rude. I would never recommend this dealership to anyone. I had a very bad experience at Arch Auto Sales. The staff was not knowledgeable about the cars they were selling, and they were not willing to work with me to find a solution to the problems I had with the car. I regret ever buying a car from them.

Enes
April 11, 2023 9:57 am

I would highly recommend this dealership. I’ve bought multiple vehicles from Ibro and Klay and they have always treated me great. Super friendly and knowledgeable staff! Stop by and see for yourself.

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