AT&T Store, St. Louis MO

Holly was very helpful. She was so nice and went above my expectations. Will definitely return to do business with her in the near future

Heather and Holly was awesome, I would recommend any and every one to get there phones and internet with AT&T, if all of your managers and workers are like them then I say your company has awesome, patience and hard working workers, thank you for a great and peaceful experience

Austin was very helpful and low pressure. It help me get my new iPhone 15 up and running quickly with no hassle.

The employees aren't particularly nice or rude, they're just not helpful/nonexistent. This is the worst AT&T store I've ever been to. We had left a different service for AT&T, trying to get new phones set up and all. The wait wasn't too long before some got to us. The employee "tried" to help us for about 5 minutes then told us to call a number for help then walked away. We sat there for almost 4 hours and didn't get any help via phone call or in person. We weren't acknowledged after the employee walked away even though we were there for 4 hours. We asked for additional help 2.5 hours in from a different employee, explaining our situation trying to become customers of AT&T and this person said they would be right with us. They never came over to us. We asked again, firmly, 3 hours in to this stating we haven't got anywhere and no one is helping us. Still no help. The employees on the other end of the phone hung up on us multiple times, we called back and had to explain the situation over and over and over again. It was tiresome trying to get setup with AT&T. We ended up leaving with no solution and AT&T could have a big paying customer for with a large family. AT&T is the worst company to deal with, it's like they hire people who don't know anything and don't give them any training. If I could give this location and this company negative stars I would. I would avoid AT&T and this location.

Austin was AMAZING! He was super helpful and made sure all questions were answered and phone was working properly!

Holly and heather help was great and will definitely be back to their location. Thanks for everything

Austin was very nice and helpful. He was very friendly! The best customer service we’ve had with AT&T.

Austin did a great job helping me get internet service setup at my new house, very helpful and knowledgeable

Austin gave me great customer service and really helped me out a lot. He is a really helpful associate and deserves a raise.

Heather S took all my headaches away! Great people great Staff! Heather and Xavier were so awesome that we came up and switched our cell service to them! Great Store!

Austin was great and was tremendously helpful. He made buying new phones an easy and trouble free experience.

Heather was extremely helpful and even stayed past store close to help us out! Great experience

Xavier and Heather were huge in finding billing errors that had occurred on my business account for multiple years and they were able to save me big bucks monthly. I am incredibly thankful for their efforts and hard work.

Service was great. Drace and Caroline fixed my issues that was caused by using the ATT customer service. Would rather come into this store that deal with ATT customer service.

Austin did a good job transferring my phone esp after I had a lot of issues doing it myself.

Austin helped me figure out a complicated issue with billing on my Apple Watch. He was very knowledgeable and helpful!

Austin: His customer service is of a very high standard. He was able to answer all my questions and process my request in a timely fashion’.

Hey just want to say thank you to Austin and Logan at Att corporate store. They were so helpful and I recommend them and their store for anything you need.
We went to the wrong store at Lindbergh and Lemay they weren’t nice or helpful.
So Austin and Logan thank you again,
The Kaiser