Bank of America Financial Center, St. Louis MO

Worst bank of all time. The reps inside are amazing, super nice. I type this as I stand in line, 20 minutes in. I just need to withdraw over my ATM limit. Why is there one teller on a Friday? Not even two? How cheap is this nasty corporation? I came here, to finally pull all of my money out, and switch banks. This is a joke. Bank of America is horrible, and it always has been. I never wait in line for less than 20 minutes. Not to mention their complicity in some of the world’s worst atrocities. Every single location sucks.

I came in around 2: 30 to this location, I won’t be back. The only teller (older black lady) working had an attitude and talked condescendingly to me when I asked simple questions about withdrawing for a cashier’s check. She had no further explanation and got flustered when I asked more questions. Your job is to answer questions, and as a client I found her attitude ridiculous as I don’t work at the bank there’s a reason I’m asking certain questions. Hopefully she can improve her attitude and be more helpful instead of repeating herself like a robot in a condescending manner. This branch should be closed if the tellers can’t do their jobs without an attitude or have someone else who’s capable of answering questions without getting combative

Brooke was extremely helpful in setting up a checking account for my immigrant clients. She was upbeat, kind and most importantly patient. We hit a snag setting up with mobile apps but she called in her manager to help walk us through. Strong recommend Brooke at the Frontenac branch!