Baskin-Robbins, Liberty MO

I have previously been to this Baskin-Robbins, and had no issues. But today an older man was taking my order. I told him exactly what I wanted on my banana Royal. He puts one scoop of the correct ice cream on there. The other scoop was incorrect, so I had to correct him. Then I asked for gummy bears, instead of fudge, or caramel on top of my banana royal, and they have put them on there to substitute the caramel or fudge in the past.
This old man was very rude about it, and told me he was going to charge me, $1.19 more. I told him I don’t understand you’ve done it before & not change. He said, do you want anything more ma’am. My response was no.
He was very unprofessional.
I will not be returning to this Baskin-Robbins.

Kiran: I asked if there was room for a message and you said 'yes'. How professional does this look to you? You could have called and said it would not work. My check number is 883 on 10/13/2023 if you would like to refund my $80.

Love this ice cream shop! Great owners always have good ice cream and handmade waffle cones with chocolate! Ice cream cakes, shakes, and even just a scoop in a cup. Many fun memories are just sitting outside enjoying the day.
They even do delivery *doordash and Uber

I’ve never been to a baskin robbins before, and tonight was my first time! There are tons of flavors and the employees are extremely friendly and efficient. They gave me 2 huge scoops! Not too expensive either.

Could see that more than one of the ice creams had melted on top but they were still selling it. Ice in the ice cream takes away the flavor.

Called the store because i ordered 2 sundaes and only got one and the person who answered the phone just instructed me to call door dash for a refund. Well thanks for offering to replace the second sundae, now i have 2 kids and 1 sundae.thanks for nothing

This is my son’s favorite place to get ice cream! I have the hardest time picking a flavor because they are all so good. I picked up a mint ice cream cake for my daughter’s birthday because I couldn’t find any mint cake flavors from Walmart, Sam’s, HY-Vee etc and it was a hit!

This is a very nice store. The owners and staff are pleasant and friendly. They ALWAYS have full stock and flavors that are very good. They also have special flavors during the different times of the year. For example, since we are in February and Valentines Day is close, they stocked the "Love Potion" flavor starting yesterday, Monday. The service is fast and efficient and the store is well kept and clean. If you like ice cream products, this is the place to go in Liberty.