Beautyrest Sleep Gallery, Springfield MO

Would definitely come back here again. Had a few issues with delivery, but they went on and beyond to resolve all the issues. Professionally took care of all my request.

I had a great experience here. I contacted them to replace the mattress in our guest bedroom, and they quickly pointed me to an option that fit my needs. They also delivered to my home. The delivery guys were great.

This is my second experience shopping with these folks! The first time, we helped my father-in-law purchase a new mattress. They were VERY patient with him and delivered everything as promised! We recently returned to buy a complete new set for ourselves. The staff is on it! Very educated on every item in the store! Great experience! You have gained another loyal customer!

Bought a mattress for over $2000. Was told it would be in on the truck in a week. It's been almost two weeks (actually purchased on Saturday 3/6 not 3/10) and still no mattress. Call to ask about it and was told they didn't have an answer for me and it will probably be the to four weeks. Don't but a mattress from here unless you plan to buy a month a head of t receiving it. I have purchased brand new mattresses and furniture and the maximum wait is usually a week. Definitely a terrible buying experience. I will not be a returning customer, and will advise others to look elsewhere. Thought at first, this was going to be an experience of "Beauty", but it has now developed in a nightmare.

The employees were nice, but there was a screw up after screw up with my purchase and misinformation between everyone who works there. I got a bed in a box there. If you’re going to do that, save yourself the hassle and just order it online. It’s worth it.

Well, super disappointed. Went in to buy a mattress. Found one. Was going to drop a couple grand. Was told there was one on truck scheduled to be in on Monday "with our name on it. " Was told we could come pick it up and pay on Monday. We called at 9: 30 Monday and they had sold it to someone else and it was going to be weeks before another is available. We were told they don't hold without cash down. We would have put cash down had we been asked too. Spent a ton of time looking and had finally found one. Now I've got to make another trip to town and wait even longer.

Changing to 4 stars. After speaking with the manager, Brian, again they were able to get our mattress within the week. Much more acceptable. I feel like he went above and beyond and did everything in his power to correct the issue.

My husband & I are in our 50’s now. He has had back surgery and ha s sleep apnea. I have been injuries from life being an athlete & car crashes. The couldn’t have been more helpful. I tried every mattress! Asked every question! Came in three different times. Forget the gentleman’s name, very knowledgeable. We ended up getting a bed that raises and lowers. Did not know how helpful that would be for us! And since we loved that mattress so much we went Back and bought a bed for my daughter and my son. Thank you Beautyrest Sleep Gallery! We will be back!

Best staff, best beds. I spoke to EVERYONE in town that sells mattresses. Greg was far more knowledgable than the others. He listened to what I was saying and took me to the bed I ended up buying on the spot. I went from sleeping 4-6 hours at a time to getting the best rest I have ever had. I will never buy a bed anywhere else and highly recommend them.
THANK YOU GREG!

The staff is knowledgeable about the products. All they do is mattresses. Which is a plus. They also sell related products.

Nick, Sales Associate, was an amazing help! He patiently answered all of our questions:) There was no pressure. We were given the time to think. We could not be more pleased with the service. We are excited about our Temperpedic! Thanks Besutyrest for making our shopping experience a positive one! And thank you Nick for sharing all of your wisdom and knowledge!

My husband and I had a wonderful experience shopping for a new mattress. Nick Hurt was extremely helpful and knowledgeable. We will definitely be back and highly recommend beauty rest in Springfield.

We went in looking to replace our old mattress and we warmly welcomed by Brian. He asked us what we were looking for, and we told him a queen size mattress and possibly an adjustable frame. Brian gave us both new and out going models to try. He was very thorough in his explanation of the differences between the different mattresses. I also had the pleasure to let the owner know, unbeknownst to me at the time, why I chose that particular store. I let her know I was impressed the owner was willing to handle the complaints firsthand. I would highly recommend this store to anyone.

Man! What a experience. With all this COVID going on. These guys are super professional with everything, was not pushed a sale on me. Truly wanted to get to know my family and I as a unit. Did not make us seem like we where a bother. Super veteran friendly. Will return to buy a bed for my daughter. Keep it up folks! Shop local!

Gregg was our salesman and he was great. Super knowledgeable. No pressure. Honest. We'll come back to Beautyrest in the future.

Expert help, took us right to what we were looking for, without a hard sell. Very, very pleased with the service and the product.

I felt so comfortable when I walked into this Store. Brian and Greg were awesome, very knowledgeable n product and how to get a good night’s sleep. Love this Family owned small business.

After going to several mattress stores, looking for a mattress for our daughter, we ended up at Beautyrest. Our salesman was amazing to work with, taking the time to answer all of our questions, making recommendations based on what we wanted, but not trying to sell us more than we asked for, and even held the mattress at the store for us until our daughter’s bed arrived. Since then, we have also returned to buy a needed new mattress for our bed, and had the same buying experience. Beautyrest and their employees have earned a customer for life. We will not shop for a mattress anywhere else!

I was just there and talked with Gregg Wilson. He was amazing! Excellent service, super low price, and din't try to sell me the most expensive mattress in the store. Highly recommend!