Big Thunder at Glencove Marina, Lake Ozark MO
Address | 147 Glencove Blvd, Lake Ozark, MO | ||||||||||||||
Phone | (573) 365-4001 | ||||||||||||||
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Website | www.bigthundermarine.com | ||||||||||||||
Categories | Boat Rental Service, Boat Dealer, Boat Repair Shop, Boat Storage Facility, Boat Trailer Dealer | ||||||||||||||
Rating | 4.9 17 reviews | ||||||||||||||
Similar companies nearby Paradise Parasail LLC — 1100 Bagnell Dam Blvd, Lake Ozark, MO, United States |
Big Thunder at Glencove Marina reviews
17J Wray added the bumper wrap to the toons with precision, so much so that I referred a friend.
Top notch service. Easy to work with and good communication. Very pleased with everything!
These folks are fantastic! From sales to service, questions, financing and everything else in between, our experience with everyone at Big Thunder has been top notch! Your pride shows
We had a decent experience with the boat rental. Renting our tritoon was easy, but the boat wasn't in the best condition when we went to pick it up. The radio didn't work, one of the entry doors to the boat didn't close properly (causing some water to come in a couple times), and the water mat connector was broken (fortunately our captain tied it in a knot so we could use it!).
We were due back at 6pm, and I got a call at 6: 01 saying we were late. The water was super choppy so our captain was taking his time navigating the water safely. The manager scolded me when we got back about 10 minutes later which was a bit annoying given the condition of the boat and that we were hardly late.
I was with a group of 10 girls for a bachelorette party, and there was ample space for all of us and our food/drinks. We enjoyed spending time in a quiet part of the lake and the boat was convenient to get to some of the fun party areas in LOZ. We also stayed at a cabin near the rental place so that was very nice too. However I don't know that I would rent from this same location again.
Outstanding deck crew, up to date PWC's and very competitive prices. Shout out to Gavin.friendly, knowledgeable and on point for this business model. See ya again next year y'all. (Gavin at Ozark Yacht club location)
We needed a switch for our westerbeke generator for our 550 Sundancer. Marine max didn’t have one, and multiple other places didn’t call us back.
As soon as I called year they answered the phone, gave them the part -# they said they had two in stock and I said I was on my way. I walk in, they have waiting on the counter for me, and I pay and leave- one of the most painless parts departments experiences I have ever had. Will definitely use them again for any future part needs for our generator. It’s clear to see why they do so well here at the lake- great, easy customer service, fair prices, and the each staff member I dealt with was professional and courteous.
I purchased a cruiser at Big Thunder recently. I’ve dealt with many boat dealers and their service departments in my life and this marine dealer is one of the top, if not the best, that I’ve ever dealt with. Ed in sales was prompt, professional, friendly and so helpful.
Jeremy in service went above and beyond to explain all he could do and then went above again to do it. Everyone I’ve dealt with at Big Thunder is responsive, helpful and friendly. It’s a breath of fresh air in today’s world!
Do you want to wake up your entire cove at 7 AM on a Saturday morning? Do you want to spend over $1 mil.for a boat with a porta-potty? Then this is the dealership for you. With an outstanding selection of the loudest internal combustion engines on Earth, Thunder Thighs Marina can help you turn bland, boring boating into a dangerous, uncomfortable way to get sunburned with all of your middle-aged frat buddies. Come on down, and they'll show you how to burn more gasoline than you ever dreamed would be possible. Thunder Thighs Marina is where the dad bods roam free.
Big Thunder does a great job every time. And they always are polite and answer all of my annoying questions.
Very professional group of guys that when servicing your boat that make you feel like you are their only customer.
Big Thunder goes out of their way to provide best-in-class service to their customers. Love these guys!
Everyone at Big Thunder goes above and beyond! Our boat has been used a lot these last couple years. They are so good at fitting us in for oil changes! Timely in service. Helpful with all of our questions. Good communication.
Service manager Jeremy did a excellent job. I feel that he cared about his job and his customers. Means alot to us.
Have had to boat in for repairs every year on vacation. Back home they told us 5 to 6 weeks. They got us in right away and replaced ballast pump. Then 2 days later having issues with engine overheating. Took it in without appointment and they had it shop to be looked at by a tech in less than an hour. Too bad they are an 8 hour drive from home. I would switch dealerships to here in a heart beat
Great place great service, JoLene is great, easy to talk with. I call for winterizing and spring opening then it’s done, that simple.
Really appreciate these guys. We are on vacation and without the boat we are kind of lost for activities. 2nd time this week they have crammed us into their schedule this time for a bad pump. My Mastercraft dealership back home gave me a six week waiting period before getting in, these guys are amazing and super professional.