Calvert's Express Auto Service & Tire Raytown

Good service. The only problem they don’t protect the floor or the floor mat with paper or plastic. Mechanic left the floor super dirty with grease and dirt and they just said sorry I had to take it to get wash

Well when I arrived I had an antifreeze leak. After a diagnostic I was told that I needed a radiator. After the radiator was installed the mechanic called me out to show me that the fluid was actually leaking from the water pump and that that was the actual problem. So I was informed that I had to now pay for a water pump as well as a radiator that I didn’t need! I had no other choice but to pay for it because I needed my vehicle. I’ve never had an issue in the past but this was a costly mistake and I was not compensated in anyway or offered any other options except to now pay for a water pump. I was charged $379.50 labor on a radiator that I didn’t even need and then charged 287.50 for labor on the water pump, plus I still had to pay for both parts for a total of $1312.39. I was even charged for the antifreeze that he poured in after he replaced the radiator that I didn’t need and it all spilled to the ground from the water pump. I will no longer be using Calverts to service my vehicles.

They allowed me to pay 400+ for new brakes only to be sent home with a wobbly wheel and undercarriage. When I took the car back, the mechanic insisted there was not an issue with my brakes and insisted I needed an alignment! I refused to pay another dime. My car was in perfect condition when I dropped it off other than the brake work needed.

Update: My dad decided to take the car to the shop a third time and they finally admitted a bolt was missing on the brake cylinders. (hmm, did they not want to listen to the black woman who expressed the same concerns?) I've been driving for 2 weeks with a missing bolt, could've of been seriously injured or killed due to their negligence. I'm very disappointed and will never return because I value my life. Save yourself and go to Firestone.

Calvert’s Auto Express was the third shop I tried to fix my flat tire. They were the first to offer to do it that day. The front desk person was really helpful and pleasant. The repair was done in less than an hour and it ended up costing me less than $25. I was impressed by how honest and helpful they were. From now on all my car business goes to them!

Came in for oil change didn’t take long at all. And the receptionist was great and very pleasant compared to the last one. I would come back for service anytime

Had hit debris on Hiway, took car into shop 10 Minutes later figured out what was wrong and fixed it sent me on my way only took about 30-40 min did not try to lie to me.

I’ve been coming here for years. The mechanics are honest, quick and they do a damn good job. That’s again

Please please don't go to this place I'm begging u my motor went out after going to this place

Got my Missouri State Inspection done.
In and out in less than 10m. Highly recommended!

Rudest staff ever. Didn't fix a thing with the car and charged $185. Code isn't even off the car. Waiting on call from district manager now.

EDIT (added info) : Despite their response below, nobody has tried to fix anything, and nobody has answered the email or the phone call to the number they provided in their response.

I would not recommend this establishment, LACKING IN CUSTOMER SERVICE! I had brought my car in due to the interior of the door separating, whenever the door is opened, closed, etc, (KEEPING IN MIND, I HAD PAID OVER $3,000 IN REPAIRS) initially, the employee said " No problem, come in before we close. So, I followed up this past Wednesday 26th of October, the guy I talked to acted like he did not know what, I was talking about; not only that.while communicating my concern, the employee John, walked off; did not say, "I'll be back, give me a minute, so I can take care of this situation, whatever the case may be! I followed behind and the employee John, let the door slam in my face! Now, I have a physical disability am a person of color along with being a female! I have NEVER EXPERIENCED SUCH UTTER DISRESPECT and DISREGARD at a auto repair-shop! Do youself a favor take Your Money and Word of Mouth to an establishment that will APPRECIATE and VALUE YOU! In addition to the OVERALL EXPERIENCE!

Carvert's is convenient and a good value for most auto needs. First come first served so get there when they open at 7: 30am. They did a break job with new rotors and they were done by 12: 40 pm.

Did performed great maintenance, actually looking forward to doing business with them. Can't believe I saying this. Thumbs up

Great service! This is one of the only places I can take my car to get an oil change, since my car has to have an electric power tool to be taken off. Any other place I’ve taken it has told me they can’t get it off but this place never complains and gets the job done fast. Will be coming back for all my car needs!

Actually got off work early, and happen to call to see if I could get an Oil Change. They said as long as I was there by a curtain time, they could do it. I really appreciate that they took time to get our car in.

Charges 16 for a 3 dollar bolt on the oil pan and I brought a new one but told they do not use outside parts. Like they for the same part from autozo e

First off the girl who is working reception was completely rude and not welcoming at all. Being the face of the business she should be cheerful and helpful. The waiting area was so dirty and stinky my son and I had no place to sit and wait we had to stand up and walk around outside during the entire service. The bathroom was also disgusting. I believe they just said things were wrong with my vehicle because I am a woman and tried to scam me into paying hundreds of dollars to “fix” my burnt out bulbs in my brake lights.

I would never recommend this place to anyone.

Was told it would be an hour to get to my oil change, which I understood and was ok with. They said they would call when completed. Dropped off at 10 am, waited in lobby till 1230 and finally asked if they got to it and they said yeah, didn't u get a call. I said no, I've been waiting in your lobby and no one told me anything. Very poor customer service all around. Front desk associate was very rude as well.

Nothing really wrong with the service techs but the front desk receptionist is NOT customer friendly at all! Her attitude is bad and she shows NO respect period when talking to you on the phone and/or in person. When she talks to customers on the phone, she hangs up and talks bad about them to herself while other customers are sitting right there. We as customers have the right to ask questions when it’s pertaining to our cars and shouldn’t be criticized or judged by the voice of the company when that person is the only and 1st voice that we hear when calling or visiting. She act like she’s only there for a paycheck and doing her job at the bare minimum but she needs serious training or another job not dealing with people.