Car-Mart of Kirksville

I'm very unhappy with the choice we had to make. The vehicle that we really wanted they didn't have the title to. Also, the jeep that we got the windshield was broken, yes they're going to replace it but we have to make another trip to Kirksville to get it fixed. And when you go up a hill it Jenks literally Jenks. So, on Monday I will be returning this vehicle to the Kirksville office for a resolution.
Victor Freed our salesperson was very nice.
UPDATE:
I went to carmart today and they made my whole experience pleasant. I used the 100% Gaurentee and picked another vehicle. Thanks Kyle you were great went above and beyond.

The service while in the office to my face was good. I got to this office about an hour before closing. It was dark and we were trying to complete paperwork as quickly as possible. I never requested the additional vehicle service to be added, only their accident forgiveness. But it was added. As soon as we get in the vehicle my daughters saw the inside was trashed from play dough and food on the middle seats to what appears to be chalk on the headliner. I asked the sales guy after signing if someone would be able to detail it. He said the shop guy already did and that he already left for the night. All this shop guy did was spray air freshener in the car. It took me two hours the following day to scrub the seats, doors and headliner. Then, two days after I drive off the lot, the vehicle shows a check engine oil light whenever I turned. Check the oil and there is none. Absolutely none on the dipstick. The engine cover was even not screwed down and was just laying on top of the engine. Do not recommend this lot to anyone.

NEVER buy from here worst place ever and horrible customer service they DO NOT take care of their customers

HORRIBLE PLACE TO GET A CAR! Mine hasn’t ran in months. They don’t help fixing the vehicles when still paying for the cars. All the cars on the lot are junk they have transmission and engine problems. Constantly lying to costumers about payments and other thing. Wouldn’t recommend this place to anyone. Definitely a negative 100 for this place. Trying to steal my tires off the car that I’m still paying for.

I would give them less than one if it was available. Their home office has done nothing but lie to me for the entire time I've used their business. I would rather walk than used Car-Mart ever again. I was charged twice believing me and a negative balance at my bank and they felt it was okay to continue to lie to me and drag it out instead of refunding my money even seeing my entire bank statement where they can see that I was in the negative because of this payment they still decided to drag me along with lies telling me they needed this and telling me they needed that when I gave them I am tire bank statement they told me that it would be another five business days and they would refund my money and I called back after five business days then they tell me it would be 3 to 10 more business days before they could give me my money well why didn't they say that in the first place because they're liars that's why and they don't care that I had nothing to eat nothing to have gas in the car no way to get around no money at all because of their mess up they could care less so I can care less about them I would not recommend them to anyone and like I said I would rather walk than ever used car mart again!

This is the fifth car I've bought from Car Mart. I've had great luck with them and they really work with you if you're having difficulties.

Great experience. Staff was very friendly and very motivated to find a deal that fit my budget. Took a riding mower in trade and I love my focus

My vehicle broke down the day I went into carmart and having started a new job the week before I needed a vehicle ASAP considering I work at 3 am so I took a chance and went over and Victor was amazing! Looked at a few told them I wanted the cheapest they had on the lot because I didn't have a paycheck yet and he got me into the car I have now for zero down and off the lot within two hours of me being there! If anyone is in dire need I highly recommend carmart!

Thank you so much! I can't belive how much I appreciate this vehicle. Thank you will recommend my sales guy Dameun.

Bought a car on Monday, they were super helpful, an understanding, able to answer any questions I had about the vehicle showed us different options an thanks to Dameun, Kyle, an Stephanie for making it happen would 100% recommend don't go to Richard's auto!

My salesman Dameun was great, he knew his stuff. Answered all my questions and was very polite and professional. I love my Elantra. The price was comparable to same year and milage of others I had looked at out of town. I also got the extended warranty just to be on the safe side of any used car. Overall a very good experience!

Very helpful staff worked with me and walked me through the entire process. Bought my second car very helpful staff.

This place rocks when you need wheels, good deals and the extended service contract for extra security a person can't fail buying from here!

Friendly staff Fast service just purchased my third vehicle from Car-Mart of Kirksville I highly recommend

Amazing to work with! Very Friendly. So helpful! This is our second car from Kirksville. We went to Burlington first because of a vehicle they had. We went back to Kirksville because of the customer service.

They’ve worked with me when I couldn’t make a payment. Brenda is very easy to work with. The entire crew is very friendly!