Caroline's Pampered Pet Motel
Address | 2604 N Biagio St, Ozark, MO | ||||||||||||||
Phone | (417) 581-9422 | ||||||||||||||
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Website | www.carolinespamperedpetmotel.com | ||||||||||||||
Categories | Pet Boarding Service, Cat boarding service, Dog Day Care Center, Kennel, Pet Groomer | ||||||||||||||
Rating | 4.5 18 reviews | ||||||||||||||
Similar companies nearby Springfield Side Kick Dog Training, Boarding, Daycare & Grooming — 2150 State Hwy NN, Ozark, MO |
Caroline's Pampered Pet Motel reviews
18Our cat, Mio seems to be happy at Caroline’s while we are traveling. The girls are friendly welcome us. Awaiting for reuniting with our kitty soon!
I’ve been taking my husky for years and wouldn’t go anywhere else because the late hours for pick up and they are great with the animals
We have been taking Russell & Abigail to Caroline's for almost 7 years. Yes, it changed ownership and hours, but our two just need the mention of going to play-day and their tails are wagging. Mistreated animals would not respond in that manner. Every employee has been kind and considerate to us. It is unfortunate former employees choose to vent their frustrations here. We highly recommend this facility, have always found the staff accommodating, even when our older dogs had special needs.
Oakley LOVES Caroline's! She can't wait to go play with her friends and is so excited to go on daycare days. They know her by name and she comes home smelling perty.:)
Simply the best! Gus is a high energy dog and loves loves the playtime. It is never easy to leave a pet, but Caroline's makes it easier
We have used Caroline's for a number of years. Our pets are always loved and well cared for. They are the best!
My dog gets the best treatment at Caroline's. And always looks great after her bath they give her.
I've been taking my two large dog to Caroline's for years. The staff are polite and immediately know my dogs when I call and make an appointment. The dogs seem to have a great time when they are there. I'd recommend Caroline's to anyone looking for a professional, affordable place to kennel their dogs. The employees genuinely seem to love their job.
Our dog Buddy loves going to Caroline's. He has been going there for daycare for 7 years. They treat he like he is their own. He like it best when he get boarded over night! We love Caroline's!
The only reason you are seeing one star is because I can’t leave a zero rating! We trusted them to take care of our two pups and they failed miserably! It went beyond neglect! While they were they they got kennel cough so they quarantined them both (2 mastiffs weighing over 100lbs each) in the same room and only let them out for 3 10min bathroom breaks. When we picked them up our girl Athena was limping and they tried to play it off instead of admitting there was an injury. Come to find out a couple days before one of the girls noticed it but did not report it nor did we receive a call that anything that happened. Also, the first few stool samples after they got home was full of their own hair and pieces of wood! When we confronted them with all of the issues they tried to offer us free kenneling instead of covering the bills for which the dogs had incurred from their stay. If you truly love your pets like we do, please do not subject them to this kind of treatment!
Our shepard puppies LOVE Carolines! They always get great care. They have helped one of our puppies w anxiety, and they are both always excited when we pull up! Highly recommend!
We love Caroine's.and more importantly, our dog Astrid Loves her time there. The staff is loving and excited to see all the dogs and treats them extremely well. Astrid goes for both daycare once a week and boarding from time to time if we are traveling. When she gets her blue-collar on, she knows that is where she is going and she gets totally excited. We highly recommend Carolines, especially if you want your dog to play, exercise, and socialize with other dogs in a fun and safe environment.
The team at Caroline's is amazing. They helped relieve my anxiety about boarding my dog for the first time, when I had to make a sudden trip for a loved one's funeral. They went above and beyond posting photos on Facebook, and talking me through things throughout the process. It was nice to see Rocy enjoyed herself while there.
Caroline's is great! We wouldn't board our dogs anywhere else!
The staff is very friendly and always greet our dogs with excitement.definitely feels like a second home to them while we're away!
Our dogs always come home tired which is a great sign that they've played hard.
Highly recommend!
Took our dog Max for the first time last week. He spent the night and was bathed. He seemed happy when we picked him up. The staff seemed very caring!
People are great. Dogs have fun there. But last couple times they got a cough when they get home. So far this time no problem
Worst experience. Two of my 3 dogs were sick for 2 weeks, my other dog died while boarding at Caroline's. He had heart issues, we were gone 2 nights and unfortunate timing, he died on the 2nd night. They treated his death with zero compassion, very matter of fact. "These things happen sometimes. " Well, maybe to you! I don't lose my 14 year old best friend every day! They handed him to me frozen in a bag in the lobby. There was no human decency involved at all. God Bless my boy. He breathed his last breath in this cold place. Ill never be at peace he died alone, THERE!
They never called, made a paw print, sent a card, NOTHING! Its like he didn't even exist. We literally paid for him to die there. What sort of caring kennel is that? I took my other dogs to the Vet because they got terribly sick and needed 2 types of antibiotics. The Vet asked where they had been kenneled, I told them Caroline's Pampered Pets, he nodded and told me they have a reputation and not sure what their practices are or why dogs seem to pick up stuff there?
I told them about losing my boy there. The Vet and Assistamt were very compassionate with me. Three days later, in the mail I got a sympathy card from my Vet. Very kind gesture. Caroline's isn't a place I'd leave my beloved pets EVER AGAIN. R. I. P Gizmo.
Our dog loves it at Caroline's! The staff is great and they always take such great care of our boy!