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CARSTAR Tanner's Paint & Body, Springfield MO

Address 2025 E Chestnut Expy, Springfield, MO
Phone (417) 866-2400
Hours
Monday8:00am-5:00pm
Tuesday8:00am-5:00pm
Wednesday8:00am-5:00pm
Thursday8:00am-5:00pm
Friday8:00am-5:00pm
Website www.carstar.com/locations/mo/springfield-15465
Categories Auto Body Shop
Rating 4.9 17 reviews
Nearest branches
CARSTAR of Raytown — 8906 E 69th St, Raytown, MO, United States
Similar companies nearby
Maaco Auto Body Shop & Painting — 1405 W Chestnut Expy, Springfield, MO

CARSTAR Tanner's Paint & Body reviews

17
Sort by: date highest rated lowest rated most helpful
Darlene
December 10, 2023 4:11 pm

Everyone was great to work with. Dustin kept me updated on my car repairs regularly. I never had to call for updates. I would definitely recommend them to family and friends.

Denise
December 09, 2023 1:24 am

Best group of people ever! The only place we will EVER have do our repairs. Thank you Carstar Tanners, Springfield!

Jamie
December 07, 2023 6:31 am

Every step went smoothly from a making an appointment to have them look at car to picking it up when it was ready. The staff were very friendly. We were even able to leave hertz rental car with them when it was time to return the rental.

Amber
December 04, 2023 10:14 am

This is the second vehicle I have brought here and everyone is always amazing as well as the work!

Amber
December 03, 2023 12:16 am

Just went in for estimate today but the staff was very courteous, friendly and a relaxed office

Penny
December 01, 2023 11:54 pm

They were great to work with and kept me informed throughout the process. Their work was great and they matched my unique paint color with perfection. Would recommend.

K Sister
November 29, 2023 6:00 am

They are amazing. Very helpful and friendly. They Treat you like family. Will definitely take my car back to them.

Diana
November 11, 2023 2:11 pm

I have never been in an accident before like this. CarStar made sure that this was the easiest process possible. The entire right side of car ended up damaged including the head light. They ensured I understood everything that needed to happen and made sure to keep me in the loop the entire time. They provided me transportation to and from my rental pick up/drop off, even offered to pick me up at work and drop it back off after estimate. Their pricing aligned with any other body shop. But the customer service and attention to detail is what took it to the next level for me. I got back what looks like a brand new vehicle in a very quick time frame, what I thought would take 2-4 weeks only took a week! And side perk from the Springfield location was their pup waiting for belly rubs, sweetest lil baby dog! Needless to say, overall was very happy with my experience and would recommend this location to anyone that needs body work

Dan
November 10, 2023 3:55 am

My experience could not have been any better. Everyone here was so nice and really made the repair experience amazing for me. I got rear ended and from the minute I called, everyone was so nice and I got met with great customer service. I had never been in an accident before and Dustin walked me through everything and answered all of my questions. They were very understanding about everything and helped me with the rental car process as well. They got my car done even sooner than they had expected and it looks as good as new. Their shop dog Gracie also makes such a good greeter for customers coming in:)

Steve
November 06, 2023 11:26 am

This is the second time we have used Car Star. The result was just as good as the first. They even delivered the car to us. We are sold on Car Star!

Michael
October 26, 2023 8:55 am

Second time we have had to have our car fixed. Both times have been very easy and great service. Will not use anyone else other than tanners. Thanks

Raymond
October 10, 2023 1:38 pm

Great work done in a quick efficient manner very satisfied with product, office staff and crew workers all pleasant to visit and talk with made me feel like one of the family rather than a customer would recommend it to anyone that needed work done on their vehicles

cecelia
October 01, 2023 10:07 am

Had an accident with truck. This shop provided a ride for me. Did excellent work on damages. My truck looks like new. Cleaned the interior. Kept me updated

calvin
September 20, 2023 7:37 am

Again, in very happy with their serve. I a lifetime customer. They called me and kept me updated on the service of my truck. Truck looks great. I'm very happy.

Chris
September 11, 2023 2:56 pm

Some hiccups in the process, but nothing that didnt get worked out in the end. Repair work looks fantastic, never would be able to tell anything happened to the car

Aleecia
September 11, 2023 2:05 am

This is the second time I’ve had to have repairs done with my car and I’ve chosen Tanners. Love love love every aspect. Friendly customer service and excellent work. Highly recommend. Lupita is amazing and stayed in contact me with at all times.

Jennifer
September 04, 2023 11:02 am

Best customer service hands down! Dustin was amazing and kept me updated and took time to explain everything! The completed work that was done was perfect! My car was ready for pick up before expected time. I highly recommend Tanners CARSTAR in Springfield MO, can’t say enough about my experience, 10/10!
Jennifer Gerster

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