Central Bank, Springfield MO

When fraud hits your account, DO NOT expect to have any kind of credit or resolution in a timely fashion. It’s absolutely ridiculous and unbelievable how lackluster and nonchalant they act about getting to your dispute. No worries guys I’ll just tell all the bill collectors that you guys haven’t had a chance to look at my dispute I filed 7 DAYS AGO! Definitely will be closing my account as soon as this issue is resolved (if it ever gets resolved)

This has to be the worst run bank ever.
I’ve complained in the past to them but my concerns just fall on deaf ears.
Make a deposit before 7pm and funds are still not available next day.
Constantly putting fraud alerts on my debit cards even though I use the cards at the same places daily. And then when there is fraud, they completely miss it. They claim it’s MasterCard but MC hasn’t nothing to do with the fraud alerts. CB puts the fraud alerts on and removes them. Not MC.
They have a $2000 daily limit on business cards.
Have to call daily to get a limit increase.
I do not recommend this bank at all.

Christina V.made my experience coming to a new town and finding a new full service bank. She was helpful on many different levels and shared with me the many benefits of joining this banking community. I would strongly recommend Central Bank for those family values with sound strong backing

Darcie at this branch is amazing! So kind, patient, and attentive to what I needed. Thanks for being a bank that actually cares about their account holders

This Central Bank branch is the best bank in Springfield! All the tellers are super friendly. The manager does a great job and is very knowledgeable. Darcie, Mark and Brandon are amazing! I appreciate their dedication to providing awesome customer service!

Shout out for Darcie, she goes out of her way to being helpful. She's always friendly and gives excellent service. She makes you feel welcome and your business is appreciated. She makes banking a pleasure!

It was a regular day but I had better than regular service. There was a lady named Darcie behind the counter that handled everything I needed. She was well helpful, courteous, and well informed.

Darcie was absolutely wonderful! She made my experience go so fast and smoothly. I will 100% recommend her to anyone that's looking to opening an account. She's friendly, and does an absolutely amazing job.

Darcie is a wonderful employee who is very knowledgeable, friendly, and nice. She has been very helpful in helping me with several situations. I will come out of my way to get her for assistance. Thank you very much for your time and help. Great job

Darcie is always a friendly face and happy to help. I highly recommend central bank and Darcie for you needs. Great customer service and always willing to help with any issue.