Clothes Mentor, Lee's Summit MO

Like a regular thrift store, but more expensive. They have a lot of clothes crammed into a small space. Had trouble reaching clothing placed on high rods. Staff was pleasant and asked if I was looking for anything specific. Didn't find anything to my taste, or in my size, though.

Gave me only 14 dollars for a pair of tennis shoes, a blazer that was never worn, a fuzzy pullover, and a plaid skirt… just sell your stuff on poshmark

**Final Update**overall feel FANTASTIC EXPERIENCE! I could not be more satisfied with the customer service and care that was taken with my mother's clothing and the donation items that were taken into distribute to those in need! I also found some fabulous outfits 3 dresses and 2 wallets and spent 40 bucks! A+

So I've been going through a pretty difficult time trying to weed through all of my mother's belongings after her passing. She was absolutely a bonafide hoarder; but a lot of her clothes were not just high quality brands, but most still have the tags on them! However, when it came to trying to go through or get rid of things in this house in addition to the process it takes to do it; has been a complete nightmare. I've had even donation places that just do that, only deny to pick up my 'gifted' and 'donated' items because they can't handle the load.
That being said I was taking a chance by gathering what I knew to be exactly what Clothes Mentor accepts and their styles and sizes of brand new perfect clothing items just to see if I could get anything out of it at all.
I've never had a great experience with any resale shop of any kind. Even the previous owners of this location-I've never had a good reports or experience. However, I reached out via their Facebook page a couple days in advance just to give them a heads up as to the amount and what I would be bringing in, and not only did they reply immediately but that they were more than happy for me to come in. Even the day I did come in; although the one lady who does the pricing (I'm guessing is the owner) who was right they're going through all of the piles in front of me; responded more than polite and was more than happy to take care of me. And although it wouldn't probably be quoted or done that day, they were happy yet take it.
As I started to tell her my story and my situation She also offered information for donation resources and relationships she has made a that have been very beneficial. Ultimately she informed me about a connection to a woman who has distributed donated items to local shelters and benefits to women who are trying to acclimate to society after incarceration. I already had a car full of things I was hoping to find a clothes donation bin along the way or on my way home from this trip and all I had to do was pull around back and they took those too!
I have been so satisfied just with the initial experience itself and the mindfulness taken to everything that should be as far as the items I was donating or wanting to resell. Every part of this experience so far has been more than helpful but also fulfilling to know that my mother's items are going to a good cause and a great company in order to get something if anything out of her unused items.

I've been here 5 times over 2 years to sell clothes and shop. I usually get too frustrated with the selling process that I don't even bother to shop. EVERY time I go there they want me (the customer) to make accommodations for them - telling me I have to pick up same day, but can't give me a time estimate. Telling me they can't look at my items because they are 72 hours away from a corporate visit and don't want clutter, telling me they won't take xs because they don't accept "juniors" I'm a 31 year old woman, women come in all sizes, even xs. Telling me I need to do this or do that because THEY are short staffed or are preparing for an event. I'm honestly surprised they are still in business, with poor customer service and extreme disorganization.