Columbia Appliance

January was very helpful in helping me picking out a dishwasher and oven. Unfortunately, the tech who installed the dishwasher installed it incorrectly. However, after talking to January, was able to get it repaired promptly!

The tech came in & did the job fine, I unfortunately was quoted a different price than I was charged. I was also billed directly after the service, which i was not prepared for, I thought I would be sent a bill so i was a little put on the spot. I was also charged an extra $25 for him working on it 10min “longer than he thought”. When I called to ask about this they said for every 15 min over it’s an extra $25 so i didn’t think them charging me that was fair when my bill was $207 & it was a 40 min job: (With the world being in a financially tough spot it’s important for people to know how much they will be paying & when they need to pay it.

Okay.so my husband and I bought a brand new refrigerator from Columbia Appliance In Columbia MO in January of 2023.it's been leaking water on our food since the first week and we have been trying to get it fixed/replaced since we bought it. Long story short, Columbia Appliance wouldn't stand by their product and we're still having problems. I will NEVER EVER recommend buying from Columbia Appliance and will personally buy from big box stores from now on

They are the best in town. Bought our refrigerator there. The staff including delivery staff were very kind and helpful. I would recommend them to anyone looking for a local business who cares!

I have always been able to call and get parts ordered for our old Kenmore washer and dryer and sometimes they help troubleshoot the issue to help me order the right part the first time.

We recently purchased our kitchen appliances from Columbia Appliance and they were able to get really close to a big box store prices, with the added benefit of them delivering and installing! Plus, they service the appliances - something the big box stores won't do. I've always been under the impression that small local businesses like these would be too expensive but that is definitely not the case!

They are also very knowledgeable about each make and model. There wasn't a question they couldn't answer. You won't get that from a big box store - no more, "Assistance needed in the appliance section. "

We will be replacing our old Kenmore washer and dryer with Speed Queens and they will be purchased at Columbia Appliance.

Bought a new fridge from Columbia Appliance. It had to be replaced during the first month. Replacement had to be worked on multiple times. Hate the fridge and tired of the hassle. Wanted to support local, but won't happen again.

Response: Yes yes. Your tech told us he was the owner's son said that this model has circulation issues. There was no off of anything further to mitigate the issues. Frozen pickles and soggy ice cream bars get old. Very old.

Called everyplace trying to find a Jenn Air down draft range. Russ was at all times upfront on availability and pricing, unlike other place that I contacted. Highly recommend!

Excellent customer service. Went above and beyond for us when we were in dire need of a new refrigerator.

Apparently they don't work on LG appliances? I thought LG was a major brand.guess not.

Extremely helpful & very happy, nice, laid back people. This place had so many options. So glad i came here. They do financing with Tower Loan.