Compass Health Network, Jefferson City MO

Therapy is pretty good, depending on the therapist you get. The Dr's that prescribe medicine are a joke. Don't wean you off meds that are supposed to be weaned off of. Laugh at you, to your face when telling them medical issues you are having mental health wise.disregard previous medical diagnosis from other psychiatric Dr's and tell you " that's not what you have. " "YOU don't need xyz.med wise" and they also don't put you on another medication to replace the one they took you off of, or in my case just cold turkey'd me off of. They also do not return phone calls when a patient is in crisis and has reached out to the crisis line and their therapist. Way. To. Go.

Compass health is doing it's best to hurt as many people and sterilize them as possible in this state, it's probably best to get out of this state entirely, before they start calling these places 'camps'.

I actually wasn't going to say anything but today just put icing on the cake.

Compass Health is VERY UNRELIABLE with appointments. They left me unmedicated for over three months because of scheduling errors.

I canceled all appointments and any further services I had back a month or two ago and I just received a call asking why I haven't filled my meds, and even asked if I wanted to set an appt. They would set an appt, I went, and then I was told when I got there my doc wasn't in that day and I would need to reschedule.

I'd suggest going elsewhere

Would give 0 stars if I could. Absolute rude staff, they will cancel and schedule appointments behind your back and don’t you DARE get here on time because they will say you’re late and even if the dr had an opening they will have an attitude and pretty much it’s f you for being here on time and not early. Because their computers are slow and the people working at the check in counter and behind it are stupid and rude. They also have a sign at the entrance that says no smoking 25 ft from entrance and they don’t enforce it so I had to walk through a giant cigarette cloud because there was 12 smokers smoking right outside the door. Ignorant place this is. They don’t care about your mental health.

I've been a client of Compass for 15 years, and this has to be the worst office of the 3 at which I've received services. I've seen hypocritical and other unprofessional behavior by employees. Hippa's been broken by at least 2 employees, Martha Jones, IHS, being one of them, who also touched me inappropriately on more than one occasion and taught on an inappropriate topic in class. I reported her to elder abuse, and the social worker sided with me. That social worker pulled her own daughter out of this Compass office due to inappropriate behavior by staff. A therapist, who taught anger management had such anger issues herself that I reported her, and she packed her bags and left. Compass retaliated against me, discharging me with no resources lined up. Now, a Compass therapist who put false information in a recent assessment she did on me is under investigation by the licensing board, and Compass is under investigation by Human Rights and DMH. The governor's office was even involved. 99 percent of the time that I called the crisis line was due to anguish over Compass' behavior and treatment of me. Let's face it, they only care about raking in Medicaid and private insurance money, and they'll do a good job of making you believe you're sick so they can keep doing that. The reality is that they're sick and abusive, apparently not recognizing that the very skills they try to teach their clients are the ones that they're apparently lacking. Just remember, you get what you pay for, and their clients generally don't have to pay a dime if they have Medicaid. I wonder why they don't appear to have a waitlist, compared to New Horizons, Burrell, SSM, and other providers? Could it be because people are smart enough to not want to go to them, as I'm sure they recognize the office is a debacle within the community?

Sat for an hour and a half didn't talk to anyone. While it sounded like a party in the back. Gave up and left. While in crisis.

Since my reviews keep getting deleted I guess we will start this over again.if I could give no stars I would. The staff are borderline abusive themselves, and they are extremely negligent. I can't even get started on the poor excuses they have for counselors. It's honestly sad to see yet another mental health facility take advantage of us for money.

I always have a wonderful experience here! Front desk employees are always so nice! I go to therapy and psychiatry here and they're all so amazing, a huge shout out to Claire, my therapist, who is the best at what she does. Dr. Idika is amazing at what he does and such a great listener, he found me the perfect medication that has made managing my mental illnesses so much better. Thank you Compass Health!

I appreciate all the staff at Compass Health. I am fortunate enough to have a caring and compassionate counselor as well. Thank you for everything.

It is just a paycheck for them and nothing for sick people.
They won't help me. The 25 hr crisis center is a scam. I can't even get a ride. Ripp off!

Pretended like they couldnt hear me so they could hang up instead of answering my questions