Compassus, Springfield MO

My son was under the care of Compassus for a 3 month period. 24 hours a day, 7 days a week. He felt they were considerate, compassionate and did all they could to assist him with maintaining his self-dignity. We feel blessed to have been a part of such a compassionate group. Meds, equipment, and supplies were delivered, privacy honored, family members received answers to our many questions and, at times, tears were shed. Our son transitioned during his sleep in the early am.and compassus was there. We thank them and recommend their services in the highest regard.
.

Some parts of Compassus are great while other parts are really bad. Compassion from the nurses who come to the homes is lacking. Lacking compassion and common sense. Just another body, just another patient that is how it felt most times. They say they are for the family but it took 3 and a half weeks after my dad passed before we even heard from anyone. Taney county compassus are amazing! Those girls are kind and caring even the aids. The nurses for Springfield/Ozark are not. Over whelmed with patients, fast, and careless. Most the nurses we met spent more time talking about themselves and what's going on with them then they did with the patient. My dad would get impatient and irritated feeling they where only getting their time in. Naudia a on call weekend nurse was the most caring of them all. We will never forget her or the girls in Taney county.

Compassus is a wonderful hospice. I used them for Palliative Care for my 100 year old father that still lived at home for a couple of months. We switched to hospice about a week before he went to Heaven. Everyone was so kind, caring, and knowledgeable. His final wishes and comfort was truly at the center of their services. They did not hesitate to answer any questions and were available every time we needed them. The Compassus Team allowed me to focus on Daddy and not caretaker duties. I cannot say enough good about this organization. 10 out of 10 recommend!

I terminated the hospice services of Compassus for my mother, due to their continuous mistakes and lack of care. At a recent meeting with the staff of the facility where my mother resides, the Compassus nurse arrived late and basically disputed the evaluations/gains that the facility staff had already presented. The next week the Compassus nurse called to inform us that there were some health issues with my mother and suggested some medication changes were needed, but she was looking at the chart for a patient that was not my mother. During our last conversation with the Compassus nurse, she stated that, "I haven't had time to visit your mother this week, but the staff tells me there hasn't been any changes. " When I contacted the Compassus office, the office staff told me that the nurse had recorded a visit that week. My experience with Compasses, is that they can not be trusted.

I've met nice people, but everyone at Compassas goes over and beyond anything I have ever experienced. They are all sweet, caring, respectful when someone passes, and they have been wonderfully supportive to me. Faith, one of the nurses is wonderful and Suzy, the chaplain is outstanding. What a wonderful, comforting company. I wish I could give them 10 stars. Thank you from the bottom of my heart!

My mom was on hospice at home since February and Carylon was her nurse and Vanessa was her bath aide. I was very impressed with the care my mom received. When my mom passed Sept 13th her nurse rushed to the house to help my family and to get mom ready for the funeral home. Get company Thank you Compassus for all of your help.