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CPR Cell Phone Repair Rolla

Address 2401 N Bishop Ave, Rolla, MO
Phone (573) 426-2525
Hours
Monday9:00am-6:00pm
Tuesday9:00am-6:00pm
Wednesday9:00am-6:00pm
Thursday9:00am-6:00pm
Friday9:00am-6:00pm
Saturday10:00am-4:00pm
Website www.cellphonerepair.com/rolla-mo
Categories Electronics Repair Shop, Cell Phone Store, Computer Repair Service, Electronics Store, Mobile Phone Repair Shop
Rating 2.6 12 reviews
Nearest branches
CPR Cell Phone Repair St. Louis - Crestwood — 185 Watson Plaza, St. Louis, MO, United States
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CPR Cell Phone Repair Rolla reviews

12
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Fun
November 17, 2023 10:06 am

DO NOT USE CPR REPAIR IN ROLLA

We took our ps5 controller in because R2 was sticking, they said they can fix it. We dropped it off July 2nd and they said give us a week. A week went by and we called they said they're waiting for the part. So we give another week and call and now the part is on back order. Now 3 weeks from dropping it off and they said the person working on it isn't in. They then ignored our phone calls and refused to call us back. When someone would answer they said they'd give our info the the person fixing it and he'll call. He never did. I called today 5 months later and they said they can't fix it because they have no way to get a part. If the person ordered the part how is the part not available? ! So we were lied to. What make it even worse is they lost our L1 button and are refusing to replace it. They also closed the controller wrong and broke our R1 and R2 buttons. They said they can't do anything about it. Avoid CPR Cell Phone Repair Rolla at all costs.

Nakkita
November 14, 2023 6:44 pm

I would not even give this place a star if I had the option. Gave them an Xbox x to fix in June. All it needed was a USB port fixed. After several phone calls we got it back in August and it didn't work at all and the power button was broke. And they charged me $110! I called in August and they said they'd make it right and it would not take as long as the first time. It is now Nov and I called to check on it and was hung up on. I will now be contacting the police department. Don't do buisness here. They're crooks.

King
October 30, 2023 10:30 am

Brought in an xbox series x with a broken hdmi outport and it cost 100. We did bring in the part we needed fixed but it was def cheaper then almost everywhere else

AustiN
October 21, 2023 4:26 am

I took my laptop in over 2 months ago. It just needed the screen repaired. They said it would take a bit since they didn't have the screen. I went back a month later and asked them about it, and they said they ordered the wrong screen, so it would take another week or so. It's now been a month since then, and I still haven't heard anything about it. I absolutely would not recommend going here.

Zach
September 06, 2023 2:56 pm

This store took 5 weeks to order and replace a battery. They kept pushing the repair timeline out further and further. First it was "oh it'll be done in just a few more days' then "oh we got the wrong one in so now it'll be another week" then they broke my phone screen during the repair then it was "well we need more parts so I'm not sure". I finally just had to say I'm coming to pick it up and it had better be done. I showed up and they were in the middle of super gluing the back glass onto my phone. I tried three different times to get a manager to call me, but they never would. I don't know who is running this store now but just a few months ago I would have recommended this place (They had fixed my phone screen before with no issues) DON'T GO HERE!

Bryant
August 30, 2023 12:16 pm

It took the store weeks to order the screen. The screen was not delivered on time as the store said which caused me to wait even longer for my replacement. I showed proof that I paid through my insurance and was accused of not paying after they replaced my screen. The locations phone line has been disconnected for a week which prevented me calling the store and no one reached out to me when the replacement came in like the manager said someone would. I had to make multiple trips to the location due to the lack of phone communication, ultimately wasting my gas and time. Once I recieved my phone, minutes after I left the store, my service cut out which leads me to assume that they did not repair it properly. I was in MO for military training and this establishment took roughly 6 weeks to repair my phone. Would not recommend to anyone.

Leda
July 28, 2023 11:41 pm

Went in. Said 30 to look at phone but might not be able to fix. Seems like the person doing work would not even come out to talk to us. Ended up going to battery plus who did a great job at great price.

Joel
June 28, 2023 9:05 am

Employees are nice enough, but I feel that they "saw me coming" so, in the end, I had to pay 3× what was "estimated" and they never actually did what I asked.

Michael
June 09, 2023 3:41 am

Fast cost friendly repair of tablet. Had to wait 45 minutes for store to open late though because the on time employee didn’t have keys.

Carl
March 30, 2023 5:09 pm

Great customer service, the team here are willing to help eliminate any technical problems you may have and they offer military discounts! Keep up the great work CPR!

Mr.
January 14, 2023 3:32 pm

I came in with a broken set of gaming headphones and left with a functional set. They worked hard to get the battery to fit in it for me even after I had potentially broken it while trying to do a self fix. Great costumer service. Call before you take your electric in to see if they can help you!

Andrea
January 09, 2023 1:01 am

They replaced my phone screen that looked like a hammer smashed it. Now it's like new. Thank you CPR!

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