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Cricket Wireless Authorized Retailer, Sullivan MO

Address 316 Park Ridge Rd, Sullivan, MO
Phone (573) 303-3233
Hours
Monday10:00am-7:00pm
Tuesday10:00am-7:00pm
Wednesday10:00am-7:00pm
Thursday10:00am-7:00pm
Friday10:00am-7:00pm
Saturday10:00am-7:00pm
Sunday12:00pm-5:00pm
Website www.cricketwireless.com/stores/ll/US/MO/Sullivan/316-Park-Ridge-Rd
Categories Cell Phone Store
Rating 4.5 16 reviews
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Cricket Wireless Authorized Retailer reviews

16
Sort by: date highest rated lowest rated most helpful
Angie
January 13, 2022 10:55 am

Cricket in Sullivan is amazing Stacee B was wonderful she was very patient and explained everything that we asked. I would definitely recommend this store

Gina
January 13, 2022 1:15 am

It's been good I've had him for a long time and hope I keep them for a long time

J.L
January 12, 2022 4:22 pm

Literally the worst customer service on the planet. I’ve been hung up on or placed on hold for literal hours. The customer service rep in store said they would replace our phone, no questions if we paid for insurance. Found out that she lied to our faces. Tried to lease a phone online, and they charged my bank account instead, and after 5 separate phone calls (4 of which I was hung up on), I am still waiting on a refund. They sent an email saying 1-3 days, and it’s been almost a week with nothing. The last rep said they had to “approve” my refund, after I already showed the confirmation email that a refund would be issued in 1-3 days. A complete scam. Absolutely disgusted

Shawn
January 06, 2022 12:01 pm

Very nice store. The lady was in training at least her badge said but you couldn't tell cause she handled it like she was a seasoned pro. Helped us out and we were on our way in record time I highly recommend this store too anyone

Cassandra
December 17, 2021 6:02 pm

Everyone there was very kind and helpful. I am definitely glad I went to that store. Thank you Stacee B. I will see you guys again.

Jeremy
December 08, 2021 3:06 am

Cricket Wireless at the Sullivan, MO location is the best. They are always so polite and very helpful. Cricket wireless in Sullivan is the best place to go. Also! Who can pass up $100 for 4 lines unlimited!

Angie
December 04, 2021 9:47 am

Cyndi was very nice, and persuasive. Was very helpful in getting my daughter reactivated and new phone with accessories.

Johnathan
October 01, 2021 2:41 pm

We showed up at close not realizing the store closed at 6pm and Cindy welcomed us in with no problem! She is absolutely amazing and definitely a good keep to your company. She went above and beyond for both my mom and I. She explained every detail to us with any aggravation or frustrations. It was a pleasure to work with Cindy!

Brantlee
October 01, 2021 1:48 pm

Went up to cricket store in Sullivan mo and upgraded my phone with Dana she's awesome great customer service

Nicole
September 22, 2021 5:05 am

We went to Sullivan and Cindy Lawless was phenomenal to work with. Cindy stayed after hours to take care of our family. Thank you Cindy.

Tiffany
September 14, 2021 9:38 pm

I switched to cricket a few years ago an Dana has helped me the whole time. She is always able to help no matter the problem. She honest an doesn’t surface coat prices or fees, thank you for having her as a manger at this location. Definitely will be here for a long time.

Haley
September 13, 2021 2:35 pm

I went into the Sullivan cricket store and I got my phone switched over and they had great customer service. Thanks Dana!

Sara
August 23, 2021 3:14 am

I've always had great customer service here. The peoole are friendly and very helpful.

Tessa
June 19, 2021 3:13 pm

Visited the Sullivan location today to get my fiancé started on a new plan. The only worker there seemed to have a bit of an attitude though. If we weren’t set on the plan we were getting we definitely would of went to a different company.

Sheila
May 21, 2021 7:14 am

Dana did a wonderful job. Purchased two phones from her in 2 years. She is always kind and patient thank you dana

Tonya
April 20, 2021 6:46 am

Dana was so helpful. Did an amazing job getting my phone and service working again.thank you so much.

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