CVS, St. Louis MO

This place does not answer their phone, and if you show up close to closing time because you can't find out if your prescription is ready since they don't answer their phone, they will turn you away without filling your script. Poorly managed with bad policies and the app did not solve anything because it wouldn't complete the identity process for me.

I'm stuck with CVS this one time, but will never use them again unless it's absolutely the only option.

The staff was extremely helpful and took the time to answer any questions I had! St. Louis, Mo on Lindell.keep it up!

Customer service must be the ongoing joke at this store. Why while I was looking at cold medicine 4-5 employees was in the aisle joking and playing saw me and didn't ask for help or did they move while I was trying to find something?

Went to CVS in Brentwood while out and bought La Roche Posay sunscreen and used a 40% off coupon. When I got home and realized I bought the regular instead of tinted, my boyfriend went up there and they refused to honor the coupon. It was the same original price, I just needed to swap out the two. He had to pay an extra $15, it’s ridiculous.

This pharmacy seems to try harder to tell people they can't help them rather than work with them to find a solution.

We're changing stores due to the staff's rude behavior. Refuse to acknowledge that you're even standing in line waiting on them. Uninformed pharmacy staff.

I needed a refill that is hard to get in the area right now and I called the pharmacist who didn't even let me finish asking a question before they just hung up on me.
Very unprofessional and I've never had that encounter with a pharmacist before.
I don't like Walgreens but at least they don't hang up on people.
Never again will I contact cvs for any questions.