CVS Pharmacy, Independence MO

Worst pharmacy I’ve ever seen, and the pharmacist, Stan, who is working the evening shift on Monday, 7/17/2023 is awful. I have had multiple issues with him refusing to do his job. The staff will not answer the phone when he’s in charge, and, tonight, he would not fill a blood pressure prescription that has been on auto-fill for years, but, for some reason, didn’t get filled, even though I first stopped in for it 3 days ago. How is it still not filled, when they knew Friday evening? ! Definitely switching what’s left of my prescriptions to the local Costco pharmacy, where I’ve had absolutely no issues.

I switched to this pharmacy in January and have had nothing but problems having my anticonvulsant filled. Every month they don't fill it and give me some excuse why they didn't. I've been unable to have them filled since April and now the pharmacy tech has told me she refuses to fill my prescriptions, because i had the audacity to become upset with their lack of service. I'm a cancer survivor and I cannot be without my meds. I've escalated my complaint to thw district and regional managers due to the fact that the refusal to fill the prescriptions rises to a violation of the American with Disabilities Act, the Rehabilitation Act of 1973 and the anti-discrimination polices that are a part of the Affordable Care Act.
So Katie, I hope your refusal to simply fill my meds comes back to bite you on your backside.

Pharmacist was wonderful, filled my script quickly. I had a tooth pulled and was in pain. What a wonderful man!