Dent Wizard, Bridgeton MO

Hello Team ~ I have submitted two claims on 6/13/22. ON 6/14/22 representative reached me. No response after that. Sent an email on 6/22/22. Received a response that they are still awaiting for a detailer to address my issue. No ETA. Very Poor Service.

No formal complaint process and escalation process stops with supervisor. No reference number (s) on complaint. Requested to provide the response while addressing a survey.

Rajesh

Not sure, filed a claim a week ago but no word yet. We found out the coverage is not very comprehensive, dealer sold it as a dent and ding repair. The Dent Wizard only repairs dents under the size of a credit card and will not touch up paint dings contrary to what the dealer said.

WORST CUSTOMER SERVICE EVER! False promises will be made to you, so be prepared for much disappointment. Told me I had until the end of the year to schedule my claim, once I called to schedule my appointment they said my contract expired. VERY DISHONEST PEOPLE!

STEVE THE GUY THAT HELPED ME DID A EXCELLENT JOB ON MY CAR AND IN GOOD TIME. WOULD HIGHLY RECOMMEND THIS COMPANY GREAT JOB DENT WIZARD.

I worked for dent wizard for 30 days after becoming I'll due to a sickle cell crisis I was fired and was told I did not inform anyone I had sickle cell and only missed two days of work DO NOT APPLY 4 THEM training is only two weeks they do not discuss any thing such as benefits or health insurance with you or an attendance policy for that matter the supervisors are rude and do not want to assist with anything and they will lie on you to save their own behinds this is a very unprofessional place do not give them your business

Emailed Dent Wizard main office and forwarded pictures as requested on 11/29/19 and here on 12/11/19 still waiting to hear from Dent Wizard.

Very poor service. Unprofessional staff. The attitude of technicians is very bad and little racist.