Eberlin Boats & Motors Inc

Had a pump unit installed, had to raise transit, yes this is the place of professional assistance!

Best placed to buy a boat and get your boat serviced. Dale and Artie are great people and will answer any question you might have about a boat or motor.

Got this boat a week ago and have had it in the water twice now and love it. Dale and his staff made this experience very good for me. Very helpful every step of the way. Would recommend him to anyone looking for a new boat.

Absolute worst experience, Artie took a deposit from me told my boat will be ready in 8 to 10 weeks. I didint get 1 call from him after giving my deposit until 8 weeks in to tell me alweld hasn't even started making my boat yet and it'll be 4 to 5 more months if I wanted to wait. I honestly think they sold my boat to someone else.

Outstanding people! Quality products. Will always buy from them! Plus Herman is an amazing little town. Great experience all around. Thank you to Everyone at Eberlin Boats!

The staff is friendly and very helpful. Parts department is well stocked. I've always been very satisfied dealing with the folks at Eberlin's

Went to find a boat. Walked around outside looking at their stock for about 15 minutes. No one came to ask if we needed help. No problem, we don't like being swarmed with salesmen when we shop, so this didn't bother us. BUT, when we finally did have some questions and inquiries, we went inside and NOT ONE of the 6-7 people working inside even bothered to ask us if we needed help with anything, much less look at us. Two of them even walked right by us.

These people clearly don't care about selling you anything. We'll take our business elsewere.

Worst customer service I’ve ever experienced. I’m not a boat guy so every time time I have a simple question they’re pretty quick to make me feel stupid. I’m sure the work they do is great but the people I’ve talked to aren’t so great

Bought my boat from Dale very happy with it and feel the price was very fair what shop work I have had done been great. Boat was just as clean after they worked on as it was when I dropped it off that is important to me

I purchased a used boat here several years ago. The boat and motor are still going strong. I thought these gentlemen were honest and fair with me. I would purchase a boat from them again.

The wife and I have been talking about buying our first boat so after breakfast this morning we decided to drive to Hermann, Mo.and visit Eberlin to look, shop, learn, and maybe purchase. I had a lot of questions about the type and size such as needed for river or lake fishing aluminum or fiberglass pros and cons. We arrived there and were immediately met by no one. After about 5 minutes of looking at their new boats a young man who was cleaning a boat asked if he could help. He told me where the new and used boats were located and answered a few simple questions and told us if we wanted a sales person we could go inside and ask for Artie. We spent another 15 or so minutes looking around at the used and I guess base model new boats then went inside. Upon going inside we were immediately met by no one. My wife went to use the facilities and I began looking at the motors on display and sent about 5 minutes looking around. It wasn't until we were leaving a young woman came out of her office and asked if we needed help. Well It's probably just me but I felt it was too little too late. There appeared to be several other sales people at their computers that were too busy to provide any customer service. The only decision they helped me with is where NOT to make my purchase. One of the things I always look at when deciding of making a major purchase is that you never get a second chanced to make a first impression. I really hope their sales are that good that they can afford to have people to walk away.

Went by this establishment yesterday really liked the people, worked with Artie, really knew his product

I purchased a pre-owned Alweld Jet boat from Eberlin and was completely satisfied with the deal. The boat was as advertised with no surprises after I made the trip down. My salesman, Artie, was knowledgeable and made the deal work smoothly. I would recommend anyone in the market for a boat to check out Eberlin. I was able to acquire this boat for a way better price than craigslist and marketplace could offer. Thanks again.

Very knowledgeable and good cost conscious service. Bought a new boat from them in January 2018.

Have our brand new pontoon in shop since March was told of problem in February. Here it is Memorial weekend still nothing). Called would not return calls had to call owner of business) he called service tech and he used excuse couldn’t get on river. Bull! Poor service.

I tried finding a trim cylinder seal kit for my mercury 40, but everyone said it was obsolete. I actually bought this boat 2 years ago from Eberlin. Parts counter went out if their way to call mercury and gave me a p/n for the seal kit! They saved me alot and really appreciate their customer service! Thank you guys again! Engine is still running great!

Slow with communication family business that doesn't seem to care anymore whether they have business or not