Energy View Home Improvements, Hazelwood MO

In May 2021 we had 8 windows replaced by this company. The windows and installation were of high quality and craftsmanship. So in March of 2022 we purchased 8 more double hung windows to replace our older casement windows. This time the experience was not so good. The salesman and installer both measured incorrectly and when the windows came in they would not fit. They both admitted they should have measured differently since we were replacing the casement windows with double hung. This change in window types also affected the amount of glass area we had in the window. We lost up to 1/2" of window going from a casement to a double hung. Neither the salesman or the installer mentioned this fact. The also did not tell us they would have to install molding around the window since a double hung was replacing a casement. The kitchen window sill were we placed plants before we can no longer do because of the installed molding. If we had known this in advance we would have ordered a casement window not a double hung. My wife then had to stain the molding they supplied. And after installation she had to stain again to match the window and put 2 coats of poly on. On 4 of the new windows the screens will not fit squarely on the sill and some of the inside handles were nicked up when they were shipped or manufactured. We are being compensated for the stain and glue we supplied for the installation. We feel we should be further compensated for the time my wife spent purchasing the stain and doing the actual staining of the molding. Unlike in 2021 we are not at all satisfied with this experience.

Ordered windows on August 23 2021, have been called 2 times to be put on the schedule to be installed, was told they would be out December 6 th no show, we called and 2 days later they called and rescheduled for December 13, again no call no show, have called 3 times and left messages, also sent emails, until now no response. We cave contacted our lawyer to get all our money back.

They recently installed an egress window and I'm very satisfied with the job they did. The job was done very quickly and they went the extra mile to make sure we were completely happy. Would hire again!

Dave came and explained everything we needed to know about windows and the construction of them. He was so honest and informative!
Can’t wait to see our new windows in the sunroom!

I would recommend this company to anyone.
They came and fixed my problem and I wasn't even their problem they were absolutely wonderful about the whole thing.

Dave has been out several times for various things. He has worked around my schedule. I ordered windows and then several weeks later a door. They all ended up coming in at the same time. Terry and his crew came out and got right to work getting everything installed.

Installer Dave did most of the inside work and answered all of my questions while he was working. He even gave me good information on another project that was coming up. I checked things every step of the way. Everything was done neatly and cleaned up after. The only issues I came up with were the correct screens didn't come in and I do see an air leak in 1 spot in my door (were the deadbolt goes. Both will be corrected when they come out to install a 2nd door.

Great work and wonderful group of guys. They ran into a problem with the concrete around our door and still did an awesome job and charged us for our original quote despite the suprise difficulties being much more costly. Great business and one I reccomend to all. My wife and I are very appreciative of their hard work and awesome attitudes. Plus they love dogs.