Enterprise Rent-A-Car, Florissant MO

Unless you want to waste your time, don’t come here. Had a confirmation number and reservation for a cargo van they didn’t have. Oh but it’s okay, they gave me another address for trucks when I spent $15 to get there by cab and another $15 to get back to the hotel.

I really recommend this car rental! It is hard when you are working through an insurance claim, but Ms. Camille not only answered all my questions and offered me all my options, but offered to call me if the car I requested would come in for my reservation earlier.

The service is outstanding.

If I could give less I would. Service was horrible the manager wanted to argue about everything. They forced us to get a car we didn't want then told us there would be an upcharge for wanting another car that our insurance would cover. Lucky we didn't have to wait long for repairs on our car. I'm most likely won't return. Hertz has never given me any problems so that's where I'll go from now on.

I had nothing but issues working with Enterprise from extending my rental. When one of the service rep said that I could extend didn’t put it in for another week. I was charge for three more days and the manager just keep asking me if I wanted to extend my timeframe with the rental instead of rectifying their employees mistake of not extending my rental for another week. Nor was it documented when i came in on 11/22/2023

I had a very bad experience at this location. From bad communication with staff. They swiped my card without my permission or without calling. I was informed that I would be paying one price for my rental then when I got there they came me a total different price. I have used enterprise a lot recently due to my car being totaled out and never had such a bad experience, the staff would not work with me at all. I will definitely go to the other Lindbergh location moving toward.

I worked with Hannah. She was personable and efficient; a big help to me. I haven’t come across many people in the last few years that represent their company so well.

They was great the car experience was excellent to enterprise rent a car for there great service.

Rental Agent Jess worked very closely with me to ensure that I had the vehicle that met my needs. Please promote her.

I’ve rented from enterprise in the past and never had a problem always gave me a nice car somethings that would match the one I got to fit my needs but this one that I want to give me a car $40 a day actually 45 by insurance covers 40 was trying to get something cheaper and they put me on a waitlist on Monday I went there to talk to the manager and they were offering a guy a car for $25 a day. Wow nobody call me for that. Thanks.

Great customer service and support Jess was super great at helping me out when I needed and Michael drove us to our location with no hesitation after we were all checked out great people there.:)

Just called the See if you had cars were available there people keep hanging up on me, bad for business I will inform my insurance company

Jessica was amazing. She kept in constant communication with me on what was available to take my family on a much needed vacation. I appreciate everything and I will definitely be back. Mahalo

I made the reservation in line and the office called me when the vehicle came in. Very professional staff. Easy transaction