Eros Adult Boutique, Springfield MO

I bought a 45$ 3pc set from them. Took it home and the strap immediately broke after first putting it on. I tried to repair it and later it broke again in a different spot. I called the store and asked what could be done and all they offered was a store credit but I would still have to return the item. Honestly terrible customer service. I don’t normally ask for refunds or anything of the sort but are you kidding me? They sold me a defective item and the best they would do is replace it at the cost of me to drive there when it was convenient for them.

Wanted to come in and have a look around and see if there was anything I'd be interested in purchasing later. I had my 3 month old baby with me and the male staff member didn't even let us in the door, stating "No infants allowed". I had never heard of this policy before and the male staff member was very rude about it. Disappointed with this as it was my very first visit to a boutique of this nature and was nervous about the whole experience. The staff member made it an immediate negative experience and now I would not want to go back. I'll get up the courage eventually to go into another boutique store where I'll spend my money. Bad job Eros on unfriendly staff and making (would be) paying customers not feel comfortable or welcome.

Always super friendly staff. Lingerie is gorgeous. Only complaint is the "realistic" toys aren't very realistic, but that's pretty normal.

I honestly didn't know exactly what I was looking for but I popped in and Victoria was super helpful and even with an awkward subject was able to keep it light and guide me in the right direction. Super friendly staff. She did awesome. Can't say enough about the experience!

Very limited selection. Good place for newbies maybe. Patricia's is just Round the corner and has everything you need.

I love this store was just disappointed with the fact a product, all of them not just one, was marked wrong I go to get it and price wasn't honored. I got a discount but still paid almost 7 Bucks more than what it was marked.

Super clean with super nice stuff. There's a great variety of things to choose from. Also ran by some of the nicest people in Springfield.