Forever 21, Kansas City MO

Was shopping here with a friend and we were treated extremely disrespectfully by the management.

Sooo I usually go (to a store that will not be named) up the street, decided to go here instead. SO glad I did. I was looking for a few things, killing some time. I walk in, the Mgr had on a hoodie I bought at another location but w/ matching pants! Luckily they had one pair left that Chris helped me find. In my size! They were doing inventory so Brandon gave me dibs on some suuuper cute sets. I go where my shmoney is appreciated and this is it. The clothes, but most importantly the staff and customer service, impeccable! Truly enjoyed my experience. Go here! Shop here!

Went to forever 21 and V was so helpful and nice. I’ve never had that great of an experience at this location but V 100% changed my attitude! They were amazing!

Staff wasn’t helping much, just really talking with one of another and not the best clothes

Felt like a kid again trying different clothes, ended up buying a straw hat made for women but who cares because I liked it.

Austin is the best! We visited from out of town and he made our shopping experience great.

Love the staff, love the clothes.it’s just SO hot and uncomfortable.i didn’t want to spend more than 5 minutes there.i feel bad for the workers.

My 5 stars are for the employee at this location named Ethan, when I was checking out I wanted a second item (I already had one in my size and one color, could not find same item in a different color and also my size, they only had a way bigger size that definitely would have not fit) Ethan offered help and even took me to where the item I needed was. He was super friendly and helpful! Thank you Ethan!

I took my teenage daughter clothes shopping there. Stay away! They closed their dressing rooms.

Hi, Colby! Hi, Austin! Thanks for mishandling my complaint against Colby so we'll during my visit on Thursday.
Colby has blonde hair and he likes to pretend he's organizing clothes on a rack if he suspects you're shoplifting. I caught him in the act.
You've been reported. Heyyyyyyyyy!

Not bad. Although their clothing could use more color. Because of this it took me a while to find something I really liked. I love color.

The store specifically states that it closes at 7 p.m. When it really doesn’t, this store closes doors way earlier than that. I’ve shown up 20 minutes before closing time and they prevent you from going in. I was completely ignored as I stood outside at the entrance doors trying to get an employees attention. Plain ignorance is no way to treat customers. This actions done by them is complete rudeness.

Tori at The Country Club Plaza went over and above. Best customer service! She found the perfect boots and accessories for my daughter, sent me several pictures of various boots to my cell. She met me curbside with my purchases so I didn’t have to park and go in. The littlest acts mean a lot. Thank you Tori Forever 21 is lucky to have you!

They carry small sizes that work for me in a pinch, but the clothes are not well made. A lot of trendy merchandise tho.

The food was delicious. I had the ribeye, and my wife had the fillit mingion. We then proceeded to have our cheese cake, of which they have so much of. 10 out of 10 stars.oh you only rate by 5s.

There’s no plus section anymore! I shop for my pants in the plus size section and get my tops in a large or medium but I went last week and there was no plus size section to be found.