Genesis of St. Charles, St Peters MO

Shady dealership. Beware. Takes 8 weeks to get a service appt. 5 days to do easy work and then find out the work never got done. Then to reschedule it's another 8 weeks to see the car. Needed 4 new tires. Said they match Tirerack. Nope. They wanted $1700 for 4 new tires. Bought them on Tirerack $699 and paid $125 to have Firestone install. More than double the price trying to gauge me. They don't return calls. Excuse after excuse. They have no business being in the luxury car business.

I just bought a 2023 Genesis gv70 Advanced from Genesis of St Charles last week. My salesman Kevin Thomas is very helpful and honest. No Markup from MSRP plus qualified incentive. I highly recommend Kevin Thomas at Genesis of St Charles.

Although I have yet to visit the dealership, I can't seem to get the service department to answer the phone or call me back. I have a factory recall appointment next week and wanted to touch base with them before making 2 hour drive to my closest dealer. I hope in person experience is greatly improved.

I worked with Rick through the entire process of viewing the vehicle, test driving, and signing the paperwork. It was an incredible experience and I loved every minute at this dealership. The entire staff was super nice and welcoming. I highly recommend visiting Hyundai/Genesis of St Charles. I would buy from here again!

Amazing experience. Making the deal is always the worst part of car buying for me, but they were fair and reasonable and the whole thing went really fast. I'm really happy with the car I got and the price I paid. I'd recommend Genesis of St. Charles to anyone looking for a luxury auto at a reasonable price.

Courtney Poke gave a great representation of Genesis Hyundai…I am extremely pleased with my purchase.

Although I did not buy my car there they treat me with respect and their honest and upfront. No hidden things like other dealers. They have been amazing from the start and love going there for service. I have to try the pick up amd drop off service see how that is but they will prob do amazing also like everything else. Should bought the car their instead.

I scheduled an appointment over 5 weeks out because I needed a specific day (a Monday). I have to drop off my gv70. Nice car but their are so many issues and a recall with it already, and it’s not even a year old. They do not offer loaner cars, they are all booked all the time. My appointment was put in the system wrong. The response was we can get you in sometime in JUNE, that’s 6 weeks away. You should not be allowed to sell vehicles if you can not service them in a responsible timeframe. Hopefully once the separate genesis building is built they are able to keep up with the volume. As it is now service elsewhere.

Came here just to browse the selection and got some wonderful guidance from the sales rep Courtney. He was very knowledgeable and super friendly. Definitely recommend going here if you're looking for a vehicle.

Just wanted to share about an experience I had with one of the salesman, Courtney Poke. I contacted the dealership inquiring on purchasing a hybrid vehicle vs all electric. Courtney really took the time to explain all the nuances of the vehicles. When I’m ready to make that purchase. Im contacting Mr. Poke!

I would highly recommend Courtney Poke! He has the knowledge and expertise you look for when purchasing a car.

I had the pleasure of speaking with Courtney P. He is very knowledgeable about the products and very courteous. He has me really interested in the Genesis for my next car purchase.

I had the greatest opportunity of dealing with Mr Courtney Poke, he took his time showing me all my options and showing me how my car would function! He is a wonderful sales man

I was extremely pleased with the personal customer service I received from salesman Courtney Poke on the G70. He took the extra time explain all the bells and whistles! I will definitely be recommending him to everyone in the market for a new vehicle!