Graham Automotive

Went there to get an alignment and told them to look the front end over while it was there as the tires where wearing oddly. After getting the car back it still had issues so I looked over it for a total of 5 minutes or less before I found they had not looked over anything as the control arm bushing was completely gone. Needless to say I paid $90 for an alignment that made no difference because the control arm is a very big part of keeping a car on the road and missing something like that could cause bigger problems as in wheel assembly falling off and causing an accident. If you don’t know much about cars do not trust them, would hate for some family to have a wreck due to their inability to do their job

I have no idea what to say about this place. The amount of compassion and knowledge that Kevin has shown towards my situation was a blessing. NEVER in my life have I experienced this at a company, let alone anything these days. It seems as though, compassion, caring, thoughtfulness, and professionalism has been in short supply these days. I couldn't repay Kevin, David and their team for all hard work and extra care they have shown me. All I can say is, I will shout, comment, and tell everyone I can about you, and hope they each will see what kind of place this is. I know I wasn't the easiest, but hard work and thoroughness can pay off for the long run. I promise! Whatever you do folks, when your running away from Daytona's down the road, come here and be treated with respect you deserve and honesty.

PS. None of the staff, talked down to me because I am a woman. They treated me with respect and listened to my concerns. That, in the automotive world, or any for that matter, is important!

Kevin and his team are awesome. They care more about the safety of the customer, and ensuring their vehicles are operating properly, safely, and efficiently, over everything else. Once again today, I took my car there. Once again, they took care of my car, not only the scope of work I went in for, but he took care of a few other issues, without charge, again ensuring my vehicle was good. Kevin operates, in an industry, that is flooded with people who take advantage of women. Graham's has never taken advantage of me, as a woman, in an industry where women are often overcharged, and work performed, unnecessarily. I have used Graham's for 20 years. I am continually grateful, that over the years, when I needed help, they helped without hesitation or question. Even today, I walked out of the shop, asking, "are you sure, that is all I owe? " especially knowing Kevin took care of those other smaller things, that I didn't even know needed attention. And to not charge me? Kevin is trustworthy, honest, and truly puts customer safety, over all else, even at his own expense. Thank you, Kevin, and team. I appreciate you all. I gave you permission and opportunity to do whatever you thought needed done, today, based on the mileage and preventative maintenance, for my specific vehical. You took care of everything that was a need, certainly more, than i knew.and yet, I walked out scrating my head, because I expected it to be way more. You continue to earn my trust, respect and business. May the blessing you are to people, come back to you, ten fold.

A year ago I was having problems with my car the place I took it to get an oil change said I needed to take it to a shop so a friend simply said it may need a serpentine belt so I relayed that info to Graham automotive
They didn’t check anything else out and replaced the serpentine belt charging me $265 and even told me the belt was fine. It did not fix things… I took it to another shop and it needed spark plugs. After writing a review they said they would make it right and give me a credit for the money spent towards oil changes or windshield wipers. When I called to schedule an oil change the person on the phone was very rude and wanted to argue with me about the situation and therefore I said I would never bring my business to them again.

We were out of town and the alternator went out. These guys got us right in and back on the road. Service was very fast. All the employees were very nice. Great place.

An outstanding place to get your vehicle repaired.

I've been in the business myself since 1971 and unfortunately, things have progressed to a point that you just can't do most repairs at home anymore. I'm very selective when it comes to someone else working on anything of mine.

I must say, Graham's has proven to be honest and professional in anything I've ask them to do.

They replaced an engine in my daily driver some time ago and it's still running like a top and getting 37 MPG doing it.

They just finished repairs on my wife's car. To say I'm happy with the results is an understatement.

There are a lot of shops in Springfield and I'm sure others are doing good work (BUT) I will always go to Kevin and his gang because they have proven to me that they are honest, trustworthy and capable.

Thank you Kevin for a great experience.

They worked on my wife’s BMW, they had the vehicle for 2 weeks, no communication. After picking up the vehicle and paying for repairs that they did, they vehicle was not fixed. We took the car to the dealership and they told us everything we paid Grahams for, including parts were not performed or replaced. Be careful with this company, we were absolutely robbed by them.

I pulled in and asked them to take a look at my taillights and break lights and they said I needed to order a part, the owner gave me a temporary fix until the part came in! I ordered the part and will be returning for them to install! Most mechanic shops would order the part and double the price! I am so happy I decided to stop by and actually have helpful men that won't take advantage of women needing assistance.from now on they will get All of my business