Hazelwood KinderCare

They don’t know how to handle kids with special needs. And they knew my application expired waited untill the balance was too high to inform me as a way of kicking my child out, then tried to comfort me by saying fsd will backpay and they didn’t

Absolutely amazing. Never have had a single issue regarding my children's safety or wellbeing. We had a lot of issues at a different daycare where their safety was compromised multiple times, bordering on abuse and neglect. Since coming to Kindercare a year ago, both my 2 and 5 year old have flourished and shown amazing growth. It truly is a school not just a daycare. There's structure and learning. Not just kids running around being wild. They are amazing at updating the app as well. I get notifications everyday throughout the day of what they're doing with pictures and videos, when my little one was changed or having bathroom breaks, what the eat, it's so comforting to know what the do during the day! All of the staff is amazing and caring. They all know the kids, not just their teachers but every staff member! A real sense of community. The director is absolutely perfect and she takes every single concern you have seriously and handles any situation that may arise. You can honestly trust thatthings will be handled correctly and that your kids are safe with them! I can't say enough good things!

Unprofessionalism at its highest I made a payment plan with the director of the daycare and the director's boss called her and told her to Null and void my agreement because it wasn't in writing and abruptly told me when I came to pick up my kids that I could not drop them off the next day.no notices no nothing. And when I talk to the director's boss she told me that since it wasn't in writing and Shannon shouldn't have told me that that she's not going to uphold that agreement. And asked for the number for their boss I was given a wrong number. Disgusting

We absolutely love KinderCare Learning Center. They deliver quality care to our daughter. They have excellent customer service and communicate very well with me regarding my daughter. I would definitely recommend KinderCare to family and friends.