Hendrick Collision Center of Kansas City

Doug Muenks was very professional, helpful and answered all questions. The estimate was complete, detailed and competitive. The completed job looks great.

Fantastic Service, especially Becki Turner. She worked with my insurance company directly, was persistent and kept us up to date every step of the way. Very professional staff and service, my car looks brand new. Highly recommend!

Excellent service on my BMW by Wayne and the repair team! Very efficient and transparent with the process and communication.

My only suggestion is having a workflow where customers can work with another team member if their contact is out of the office. Otherwise thanks for such a smooth transaction!

I rate Hendrick Collision based on Paul (Rep) knowledge, Customer Service, keeping me informed during the process of taking care of my car. Thanks to the person that worked on my vehicle, “Outstanding Job “

I've been a customer of Hendrick Collision Center for many years. They have always done an excellent job repairing my cars. My wife picked her car on Friday after a long and difficult repair. She owns a foreign car that's no longer produced by the manufacturer. As a result, its extremely difficult to get parts. Wayne did a wonderful job of working with overseas suppliers to get the parts to complete the repair and rebuild process. He was more than professional in how he responded to my inquiries and requests for updates. My wife feels like she has a new car. I highly recommend you consider Hendrick for any collision or exotic car repairs.

Wayne and his team go way above and beyond to ensure your vehicle and needs are well taken care of! I would give 6 stars if was an option. The level of communication is spot on fantastic and work they do is amazing. One of the things I liked best is they treat your vehicle just like you would. A quick example of this: I own a rare vehicle and was in for a door adjustment and a couple other items. Wayne called and told me everything was complete, however, offered to store it inside overnight due to a storm coming in. This is just one small example of how they go the extra mile to ensure you and your vehicle is well taken care of. Not just that, but the door adjustment was perfect and everything else looks & works just as it should now. Each time I’ve been in for work on my vehicle, the workmanship is spot on! So when in need of work done, call Wayne and his team first!

Worst body shop I've ever dealt with, paint color did not match and when I complained they fixed it but then the painter poured lacquer thinner inside of my car. The shop refused to do anything about the smell. The smell took forever to get out. Would highly recommend against using this shop. Very dishonest shop to use.

The service was fantastic! I had some damage from a wind storm a few weeks ago and brought my car to Hendrick Collision Center and worked with Derek.

Wayne Mallot worked with me personally during what has to be a tough time for body shops. Car looks great!

Paul Retter is excellent at his chosen profession. I appreciate his honesty and can trust in a job well done. Paul and the team are the best in the business.thank you so much for excellent work.

Paul was the manager for my vehicle repair. Excellent communication and my car is basically brand new, it even has the new car smell back.

Highly recommend for Lexus repair.

Amazing. Wonderful to deal with, did a great job with my vehicle, vaccumed it out, did it relatively fast when working with my insurance, communicated status frequently. Very easy to pickup when it was done. Staff is so friendly.

Paul Retter was amazing. He was so helpful with my paint issue. I've never experienced equal customer service from anywhere. I'll be taking all my business to Hendricks

These people are Top Notch, especially Tony! He went above and beyond to take care of us! Genuinely nice and experienced!
HIGHLY RECOMMEND!