Importmasters, Kansas City MO

This was my first time using this shop for my newly accuired 2003 Audi TT. I had a post-buy inspection, replaced front lower control arm bushings, and fresh oil change. I'll be back for any and all maintenance. Their online system was easy to use. They outlined recommended maintenance and supporting details/prices. Great local family owned import shop!

Won’t take my Audi to another shop! For anything from repairs to an oil change this is the spot. Fast, honest, solid work. Would recommend to anyone!

We bought a used VW beetle for cheap. We knew it would require some maintenance, We just weren’t prepared to need it the very next day! It was leaking antifreeze! With it being a German/foreign car, we knew it would require someone who specialized in VW or at least imports in general. After calling the VW dealerships all around, it was gonna be WEEKS and we needed it fixed asap, as it will be a daily driver. After doing some research and finding import masters, they had great reviews, so I decided to give them a call. They said we could drop off the beetle and they would “work it in” even though I had made an appointment for the following week, we decided to drop it off (this was a Monday) They worked it in and had a detailed list of recommended repairs texted to me by Wednesday. I was shocked! They were VERY thorough and found things we would have never noticed! We decided to only approve the major repairs that we would not have been able to do ourselves. They did not pressure us into anything else and they were very honest. We truly respect and appreciate that! They installed a new water pump, replaced the E-brake cables, and the headlight connection/wiring, and even gave us a referral to the place that was able to fix our exhaust! We had our car back by Thursday, in the muffler shop on Friday, and went back Friday afternoon in hopes of getting our safety inspection but they were closed. I am truly satisfied with this place. A little pricey, but at least it was done and done right! We will be coming back, and since all of our cars are foreign, this might just all around be our new shop! Thank you import masters!

These guys were quick fast and easy thanks a lot. I will recommend and also be returning for future repairs

Recently got my car serviced here and I'm very pleased with the serivce and post-service check up on the car. Would recommend to those around me!

I had an ignition problem with my Audi and Importmasters was able to fix it with no issues. These guys know Audis and VWs inside and out and I highly recommend them. Amy at the check-in counter was very friendly and super helpful in providing an estimate and scheduling the repair. If you drive a VW or Audi you should make this your go-to place for repairs. I drive from Lawrence to get work done here because even though the Audi dealership is closer the level of service and fair pricing from Importmasters can’t be beat.

I scheduled an appointment for an oil change for my audi, dropped my car off in the morning and when my car was ready a few hours later I received a text and email that went over my invoice, I was able to pay online and while picking up my keys the diagnostic on my cars check engine light was discussed. Friendly staff and excellent service.

This place was amazing! I own an Audi and it is hard to find a trustworthy reliable mechanic that won’t rip you off. Well - I have finally found that place. After taking my Audi Q7 to a mechanic in Olathe where they told me my AC needed a new line to work properly and it would be 2,800 dollars, then to another mechanic that said it would only be 1400 for the front part of the line, I decided to do some more research for someone who specializes in Audis that is not an actual Audi Dealer because they charge you astronomical prices for simple oil changes. I know because I naively paid for one at Audi in Shawnee when I first got it. Anyways -back to ImportMasters. I was referred to them from a mechanic that works solely on BMWs. They got good reviews so I thought I would give them a try. Boy was I pleased. Not only did they get my AC back up to it’s original functioning but they did it in just a few hours. When they emailed me the receipt of the cost I was shocked, it was only 231 dollars. I was so shocked I called them to ask if it was right. They said yes. The line was fine and it just needed recharged. Talk about making my day. I have never been so happy with a mechanic. I will be using them for all future services. The only thing that took away from my joy was my anger towards the other mechanics who tried to fleece me for thousands. Anyways - if you want a reliable, fast, and honest mechanic then ImportMasters is the place for you.

I was ready to give up on my 2012 VW CC, as our usual shop had pronounced the engine "blown". Replacement was likely over $7k for a used engine. I wS introduced to Importmasters by my son, who also lives nearby. Repair was prompt and professional, and car runs fine so far.

I have a 2014 Volkswagen Jetta with a Diesel engine. Not only did these guys do a great job repairing my car, but they helped educate me on how to better take care of a Diesel engine. I was pretty clueless, to be honest. I will absolutely bring my car back to Import Masters when I need anything done to it. Thanks so much!

I have taken my Passat here several times and have always received good service and a fair price. The owner will even discuss DIY repairs if you want to make some of the repairs yourself. I don't mind doing most things that do not require special tools or are beyond my ability, and he is cool with that as a fellow enthusiast. I gave only 4 stars because I have not been there too often, and don't feel I can warrant this rating yet, but I am taking my car back this week and will update then. Definitely recommend!

Changed to 5-stars as this is the only place I take my VW for service and they have always done it right the first time for a fair price. Thanks guys.

Update:
I have been here a few times since my initial review and I think they rate a 5. Mike is very straight-forward and honest about all repairs, and I don't easily trust car repair people.

I recently purchased a 2014 Audi A8 with over 140,000 miles, expecting it to need more than just an oil change. Importmasters inspected the car, changed the oil and filter, and told me it needed nothing more at this time. I appreciate the honesty and professionalism I received and will gladly take my car back for future service.

I am pleased with the work and so is the owner of the car. I was told by an old friend that you guys do good work and it shows. I kinda had sticker shock on the bill, but you guys did a lot of work to it. I would definitely recommend Importmasters and will keep you in mind for future repairs.

Larry and his staff are very knowledgeable and have helped me with a variety of cars. I've brought them my Toyotas, a Miata, Audis, and my Mini Cooper. They've helped with them all in a variety of ways and have very fair pricing. Great shop full of trustworthy people.