Independence Audio-Video

As a Kia owner I have been concerned about the recent uptick in Kia/Hyundai thefts in Lee's Summit. It's unfortunate to have to deal with it, but I wanted to be as proactive as I could. I recently had a VIPER Car Alarm installed in my vehicle and while I realize it can't 100% protect me from theft, it may help deter it. If you are looking to install something like this, I had a GREAT experience at Independence Audio-Video - I worked with Isaac and he was direct, professional, honest, and compassionate.and their service was exactly as promised. I am not being paid for this recommendation.they were just really awesome to work with so thought I would share:)

We have used Independence Audio twice and based on their service, we will use them again. They went out of their way to ensure everything was operating as we wanted and stayed to walk us through all options. They called us the next day to check if we had any questions.

Justin and his team did a terrific work on my Fiat Abarth. Went above and beyond.found a mounting bracket on eBay for my new audio system, showed me somewhere in tear on wiring in the car and took time to show me the basics on the new equipment.really impressed with the Customer Service and with how neat and tidy the installation looked on my dash. I am extremely happy.

I had a 12 installed sounds great and when they where installing it I had some lose led wires out and they hind them for me, For sure coming back!

Justin at Independence Audio is the BEST! I went in to replace the non working head unit for my vehicle. He showed me my options and hooked me up with a new unit. After it was installed he even took time to show me all the features and how to operate it properly. Justin is an asset to your company! Professional, patient, and knowledgeable!

Very helpful staff. Had everything we needed in stock for a stereo install with the harness that keeps the steering wheel buttons working.

Very professional staff. Top notch installs and a very nice store in general! A little pricey but "you get what you pay for". Highly recommend these guys!

Chris has been very helpful throughout this process and the whole team up there is great. I’m looking forward to hearing my audio today and making others hear it as well thanks to Chris great prices and lots of knowledge definitely will be coming back for my dash cam

Wow over the top impressed grew up as kid using Independence Audio now I am able to use them at my Skating Rink business Olahrama 28
The service the quality EVERYTHING is over the top 5 star all around
I highly recommend allowing them to just do their thing they treat it as their own
You won't be disappointed

Independence Audio is an awesome company to work with. Their quality and service are A+. I just updated my Home Theatre Area that had equipment in it that was over 20 years old. Over the past six months Independence Audio has installed a new Anthem MRX-1140 Receiver, Four new Dolby Atmos Speakers, and the new Sony 6000 Laser Projector. Dave was the salesperson I worked with and he was very knowledgeable and helpful in assisting me to get exactly what I wanted and needed. I'm totally loving my new Updated Home Theatre. It sounds great and the projector picture is amazing.

Recently purchased a sub and amp from them on Friday. I went in expecting to have to schedule a future date as I wasn't even sure what I wanted to go with. Justin helped me and to say he earned my business for life is an understatement. He took the time to explain things and got it installed that day. There was an issue at pick up but Justin stayed until it was working as it should. That kind of customer service is unheard anymore. Thanks again guys and Justin I really appreciate it.

We have used Independance Audio for home TV/sound system needs multiple times. Jeff M.is great and his communication is awesome. Their installers are professionals/experts. You will not be disappointed. I highly recommend Independence Audio-Video.

With the help of Chirs, I had my jeep wrangler upgraded to a pioneer WT7600 NEX head unit and JL stealth box and amp and its a whole new driving experience. Sounds amazing and very nice to have wireless apple car play. Would highly recommend these guys!

I miss an appointment so they made me pay the full balance upfront, cool. I specifically asked for the bass control knob and they assured me they would install it. I pay them $500 just to install my own system. They didnt install the bass knob and i find out later when i got rid of the car the radio wasnt int a bracket just a plastic face plate after acting like they had to do surgery to my dash! You couldn't pay me to go back to that place. Me

10-31-2022: A really awesome store. Only bad thing I've got to say about it is that they're a little high priced for me, BUT then again I'm not used to the type of speakers they've got and the quality of their products. Another great thing is they've got very nice and helpful employees as well

Been going here since my first car, bought a 2022 Refresh Silverado and they put a sub, amp and bass switch in, zero issues. I was the first person to bring in the new updated dash to them. I'm stoked been a month or 2 now and zero issues sounds amazing. I'll be bringing in my impala here soon.

Wouldn't purchase from again. Purchased the Rockford Stage 1 & 2 for my bike from them. Amp kit is missing the 35 pin in the kit. Guy even had the nerve to say I didn't buy the amp or kit from them only the speakers and deck. Guess some under the table stuff going on up there or someone just gave me my amp. Per Rockford's own words. That is 100% bad business. Buyer Beware all I can say.zero stars if I could.

I just had Independence Audio-Video install (4) quality Focal OD6 speakers in my backyard. This is a project I've dreamed of doing since I purchased my home a decade ago. I'm not sure why I waited so long?

The speakers connect directly to my Yamaha 2070 with two separate zones. Zone 2 for Deck, Zone 3 for Patio. To turn on the music in the backyard, all my wife has to do is hit the "Party" button on the remote and the music instantly plays at a perfect level of -40db. Although I bought the system for me.she's the one who *really* loves it! She now does her bird-watching, coffee-drinking to the music of Brian Crain each morning! The sound quality is amazing - excellent clarity, even at low levels.

Jeff was amazing to work with and the team that came out to my house were real audio experts. Even though they ran into a few challenges in my home, they knew exactly what to do. I was extremely impressed with the whole team. And their prices were very reasonable.

I'm planning on finishing my basement soon and will definitely be returning to IAV for future audio work. I would encourage you to go to their store and look around. They know their business well - 10 out of 10 stars.

Great experience with the guys at Independence audio. Had them install a basic home theater set up in my basement with the goal of being able to watch multiple sports games or other programs on one screen at the same time. They were able to advise me on whether to do a projector screen, a large TV or multiple smaller TVs and what would work best for our specific space. Ultimately settled on an 83 inch TV (given the space) and they were able to pair it with a tiling mechanism (Metra Multiviewer) that allowed for the TV screen to be split 4 equal ways simultaneously (with different inputs) or to do Picture in Picture with the proper aspect ratio and resolutions remaining intact. They also got us set up with a nice Sonos system with sound that fit our needs and a remote that was able to control everything from one simple device.

Communication was good throughout the process as it looked like we might have to wait a while for install but Dave our sales rep kept in touch as things with the schedule evolved and was able to move us up by over a month from our originally scheduled date. The install guys who came the day of were really good to work with as well. Very knowledgeable, professional and good at communicating with someone like me who’s not overly tech savvy. They were there for about 5 hours installing everything and showed me how to set up and work everything that was installed.

Overall good experience and quality work from people who clearly know what they are talking about and what they are doing.

I have a Mustang GT Premium with the 12 speaker Shaker Pro system including subwoofer. Wonderful factory system but left more to be desired. Chris was patient with me, even though I am detail oriented. They made my already bad ax system over the TOP! The subwoofer and controls on my center panel make the music fun again! I have four pregrammed tuned settings they setup and can bebop, hip hop, razz a ma jazz and crank it back over to the opera! Great crew, great service, spend a little more money and have these seasoned pros do your stereos and alarms.