Integrity Floors LLC, Clinton MO

They come off as good people but won't take unopened boxes of flooring that he sold me. Not once mentioning that either. Shady business practices. Thanks Mike. I will tell everyone.

HUGE Shoutout of gratitude and thanks to Mike and Sandy up at Integrity Interiors in Clinton, Missouri, for the carpeting, padding, and installation (including removal of the old carpeting). I would HIGHLY recommend them for your flooring, tile, windows, or countertops. They have a fantastic selection, are great to work with, and extremely friendly! Mike and Sandy Cox, the owners, really worked with us to schedule the carpet installation to work with our schedule and to allow us adequate time between rooms to move furniture around.

The installation crew is LIGHTNING fast with the removal of the old flooring and the laying of the new padding and carpeting. Our old carpet was a hot mess, and they got it out and the new padding and carpet put in within 2 hours time, and the carpet looks TERRIFIC, absolute perfection in putting it down tight, and with extremely professional transition strips/thresholds at the doorways, and around all the walls. My wife and I could not possibly ask for better!

I did take one star off because I DO wish the installers had worn face masks due to COVID-19 right now. We have huge signs on our door to please wear a mask as I'm immune-compromised as well as free masks hanging from the inside of the door. And even when it was dusty because they pulled up the carpet, we offered them new and clean disposable masks and they declined to wear the masks. So there were no masks worn by the two-man crew installing the carpet, which I really wish they had done, especially after we offered it to them, and with the signs all over the door.

Also, while the owners, Mike and Sandy, were professional and pleasant to speak with, the two men that installed the carpet could have been friendlier. They didn't introduce themselves either day that they were here, and when we introduced ourselves they just asked where the room was, and never did give their names.

We're a transgender couple, so they may have been bothered by that because they wouldn't really speak to us at all other than to say "thank you" when we were gushing over how much we love the carpet. But that's okay. I won't take off a star for that because they didn't need to be friendly, they were professional, and got the job done, and did a GREAT job at removing the old flooring and installing the new padding and carpet. They were in and out faster than I've ever seen any crew put in carpeting. So while they weren't the friendliest, they certainly were the most effective and efficient.

But other than that, everything was perfect, they were here on time, and the carpeting looks even better than I could have imagined! We can't wait until Monday to get the last room finished!

Nice people. Not good customer service, name says integrity but not once did owner come look at carpet when there was an issue. Have not been happy since May, the installer tried fixing 4 times still not good. Would not recommend their business! Buyers be ware!