J & J Recovery Services, West Plains MO

My family and I ended up with a flat tire without a spare. The gentleman from J&J Recovery were sent out by my insurance company. They made it to us in half the quoted time! They were kind, patient while my kids transitioned vehicles, and very quick with the loading and unloading of my car! I would recommend them to anyone!

Recovered my vehicle from a difficult location (across a low water bridge at Spring Creek) quickly, professionally and at a fair price. I really appreciate it. Highly recommended.

After doing some Christmas shopping in West Plains, Mo.we broke down on our way back to Arkansas. We gave this company a blind call not knowing which wrecker service to use. I can't say enough about what great service we received. They arrived quickly and took really good care of us. These good ole boys got us and our disabled vehicle back home to Arkansas, with a fair price too boot. I would highly recommend this company!

Well my car hit an animal and I called my insurance with Usaa (amazing insurance company) and my husband -to- be was driving said car to work to start his shift on the PD. I dealt with the insurance, and where the car was to be towed and my insurance said yes that will be ok to tow it home. Thought all was good, and so hubby-to- be, took our van to work. So I could wait for the tow, with his dad, so that car and I could go home together.
Well this tow company showed up, but with his family in the tow vehicle. And told me right off the bat, " well your husband says I am to take it to West plains and store it", but I was the one with the insurance I set up the arrangements. So two hours of phone tags, found out I was correct, my insurance was correct, that the vehicle was to go home not west plains. He wasn't happy with it and not well presented in a professional manner from it. It wasn't a great experience for me. But I am greatful that they did take it home. I was just worried about how now I was to be taken home.because I thought that usually tow would have to take the owner too.but luckily his dad did stay

Great tow! Really friendly. Way better than Hughes Towing terrible experience.will definitely use J and J recovery again.

Best towing company in West Plains, Best Prices, They were so kind! Unbelievably awesome! Thanks for all of your help J & J Recovery Services

Had a terrible experience with this towing company. I hadn't called him for the accident my son was in and I had AAA, which knowing now I could have used AAA, but it was our first experience in an accident. But then he had two opportunities to tell me there were charges occurring for a holding fee. I called him one day to look at it and he said he would call me back which he didn't do. Which I would have picked up the car then. So he waited another week before he finally told my son that I owed him $300. Then I went to pick it up the next day and the charges were suddenly $460. I agree with some of the other comments, that he is very mouthy. I would not recommend this towing company.