Jessica's Nails, Springfield MO

It wasn't the greatest and felt rushed and at time I felt like I was being made fun of.all and all I woop not be going back. Highly unlikely recommend

So normally I don’t leave bad reviews. But the last couple of times that I have gone in there, they haven’t been very helpful. I called a day before and scheduled an appointment and I even talked with the lady that was going to do my appointment. And I go in the day of, and they tell me that she had left and to come back three hours later. So I decided to go to Top Nails in Nixa, and they did an amazing job and I was able to walk right in and get it done without an appointment.

Went in to get my toes and my nails done. The lady who did my toes was super nice and did a great job. The man who did my hands was awful. I showed him a picture of what I wanted, it was a French tip set with blue instead of white and it was a round shape instead of square.he tells me he can’t possibly do that with dip. So I told him it didn’t have to be dip, if it was easier with acrylic we could do that. He says no, dip is way better so he’ll just do that? Lol. Not French tip, not round, just the one color, so basically not at all what i wanted or paid for. On top of that he was super rough and cut my cuticles with the machine and it hurt so bad! Haven’t gotten my nails done anywhere since then, worst experience ever, super rude! You pay for what they want to give you not what you want or ask for!

Ive never been the girly type but my friend convinced me lol. I'm 26 and this was my first time getting my nails done. I watched her through the whole process from the glue to the curing under the light. But I like art so I appreciated her attention to detail! The fumes were a bit strong but that's to be expected in any beauty business, right? The massage chairs were PHENOMENAL! Kneading my back and almost putting me to sleep and another plus is that they clean EVERYTHING after the service! Not just because of covid, I'm sure! 9/10 I wish I could understand what they were all saying though

I’ve always had excellent service from this salon. Chloe is my go to person, she’s friendly and accommodating.
I hope that some people understand that the staff are not rude, most of them are trying to learn English and are shy to talk to clients. Be kind and Have a little compassion or try to get to know them before destroying an establishment’s name.

My wife's nails look amazing like always. If your a dude looking to waste some time waiting get a pedicure with the paraffin wax.

Update: when it was pointed out that my nails were not done correctly, I was informed “it happens” and no effort was made to fix the situation. I have to go to another salon to fix it, never coming back.

I used to go here for years but was never impressed. I had to come back and I am very disappointed. I got cut and was bleeding twice, and my nails are ALL different lengths. NOT the shape I asked for. I only asked for my nails to be trimmed and she cut some of them all the way down! They aren’t even straight at the top. I don’t do tips and my nails can’t be fixed without a tip now when they were very long beforehand. This was all done by the owner.

95% of the time I leave with flawless nails. Everyone once in awhile I may have a nail that comes out a little sloppy but its really rare. When they aren't super swamped they are very quick!

My family and I have been regularly going to Jessica Nails for greater than 10 years. In that time, I continue to be impressed with their manicure, pedicure, and waxing services every single time. Their facility is clean beyond compare to any other nail salon. Each nail tech is thorough with their work, and they all do an incredible job. I’ve been to other nail services before out of town or for a friend’s wedding, and in comparison to Jessica Nails, I’m always disappointed with the quality, professionalism and friendliness of the staff, and price. I refuse to use any other nail service in Springfield. I love this place, and I will forever support their outstanding work.

I got there and waited over an hour, the lady messed up my nails twice, and I got them done yesterday and they are all popping off and they are tips and dips.wouldn’t recommend

Jessica's use to be my go to for a pedi. However I had a horrible experience as it seems the quality of service was extremely impacted by them being busy. I made a 3pm apt for 3
2 and wasn't even asked my name I had to ask if they needed it before getting off the phone. We get there and it's packed, we waited about 10 mins before 2 chairs became available, we waited and no one even acknowledged us. I had to ask if we could go ahead and get seated in our chairs. Lady took us back to the chairs explains someone will be with us and that other customers had a 3pm apt. I let her know had 2 apts for 3 also, she just walks off without getting our water going to soak. I asked when she was walking back by and she kept walking. Thinking maybe she hadn't heard me I asked again, 3 staff looked at me, spoke in their language and completely ignored me. Seem to have no problem with comprehension as they spoke perfect English prior. Finally the owner walked by and I asked her to get our water going and she did at 335. We than sat for another 15 mins before someone started on our feet. Entire pedi was rushed, final product was less than satisfactory as my feet were still rough. First time I've had a pedi and not had smooth feet. Very disappointing. Still left a tip but definitely shouldn't have. I don't mind having to wait but I still expect good service, not be treated like we didn't make an apt, rushed through but biggest thing is that they knew exactly what I was asking and ignored!

I’ve been coming with my mom and grandmother since I was 7. They’ve always done wonderful on my pedicures and are affordable. They communicate well and they are extremely kind. Most recently I began doing dip with tips and I love them. I’ve recommended them to friends who’ve driven across town for appointments and haven’t been disappointed.

Very busy, friendly staff, very professional and I suggest you make an hour for the weekends sat and sun.
The staff is proud of their performance, you will never be disappointed.

I get dip and I love it. They shape my nails right and do a clean job. Also Chloe is the best for a pedicure she thoroughly takes her time.

I came in with a group of friends for pedicures, and each one of our nail techs was very kind and polite. This was the second time I’ve had a pedicure, so I was a bit nervous about the procedure-plus I am very ticklish, and I did my best not to squirm. My tech noticed right away and made sure to rub a bit harder, which helped immensely. After we were done, I asked if I could do a manicure. They told me there would be a bit of wait, and I was perfectly fine with that. They asked if I was okay with dip gel, and I asked what lasts the longest-which was the gel, and so I did that. Very beautiful work, incredibly detailed and all of the staff were very kind. This will become my go to place for nails! Thank you guys for the fantastic work you do!

Raymond did so good on my nails and gained another long term client! I've had some horrible experiences with my nails and he really made sure I was satisfied with his job! Also the amount of cleaning they do at the end of their day is amazing! You all rock and I will definitely be sticking here for my nails from here on out!