Kara Heppermann Mayes, MD, Ballwin MO
| Address | 15945 Clayton Rd Suite 310, Ballwin, MO | ||||||||||
| Phone | (636) 893-1356 | ||||||||||
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| Website | www.mercy.net/doctor/kara-heppermann-mayes-md | ||||||||||
| Categories | Family Practice Physician, Obstetrician-Gynecologist | ||||||||||
| Rating | 2.3 3 reviews | ||||||||||
Nearest branches Ann Lindley Lottes, MD — 1820 Zumbehl Rd, St Charles, MO Jennifer L. Knox, DO — 9338 Olive Blvd Suite 100B, St. Louis, MO Matthew Meyer, DO — 107 Piper Hill Dr Suite 140, St Peters, MO, United States ALEX K MAMMEN M. D. — 4530 Lemay Ferry Rd, St. Louis, MO, United States |
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Kara Heppermann Mayes, MD reviews
3 Good luck to new patients! I tried to call for days to book a new patient appointment and no one ever answered the phone and the answering machine hangs up on you.
Then I finally got through to someone who immediately put me on hold and 10 minutes later with no one picking up, I hung up.
Tried to call again, no answer. Waited an hour and called again, a lady answered and put me on hold and I said “I was on hold before and nobody picked up the phone” to which she said “you have to stay on hold until someone picks up” LOL
I stayed on hold for another 15 mins with no one helping me so I will now be seeking out a new Doctor.
Dr Mayes is a wonderful physician. She is a great diagnostician and is respectful of patient preferences.
Heard great things, but will likely never know if this is the case, as I observed no regard for patients. Phone lines consistently go to indefinite (15+ minute) holds, making scheduling a new patient visit impossible, as there's no way to do this online. Further, my website forms and voicemails have gone unanswered for over week. I can't imagine anyone would want an inaccessible Healthcare Provider, I certainly wouldn't.