KC Floorworx, Independence MO

Was greeted by Kirsten.she was very helpful I still wasn't 100% sure if that's what I wanted but once I took home the samples and decided that's what I wanted we went with it I ended up doing my spare bedroom and office and I love the floor. I've had to make a couple trips back down but it's been worth it and the guys loaded was awesome and Cris was helpful as well. I would highly recommend them if you're replacing any floors or anything like that give them a call stop in see what they can help you with.

They were so helpful and quick to respond. Very professional. We will be using them again:)

We had such a great experience working with them. Our floors and carpet turned out great and they were so easy and kind to work with. We will use them again in the future!

Ordered carpent for stairs in a dark brown to match our hardwood floors. Moving and this was the last step to go live on the market Saturday. Wanted carpet put in last thing so would be perfect for showings. I've already moved out and new home is a 2 plus hour drive. Much to my surprise the wrong color was sent, and is tan in color. Once again last day in old house to do finial cleaning. I told the installer to go ahead because of time constraints. I called the owner as soon as I saw what was being installed and told her of the issue. She text me back and offered 10% off a total of $94. I of course asked for a larger discount as I didn't make a mistake. I requested 25% off and the response back was $84 off (less than previous offer) because I told the installer to continue, and would only discount carpet not entire invoice. I'm appalled with the communication and lack of concern for the mistake made by the owner Kirsten. Also left gap between carpet and hardwood flooring, no transition installed. I would not recommend this company to anyone!

Great staff to work with. Lots of suggestions and ideas for our carpet choices. In home consulting and easy completion of work order and scheduling even a last minute change due to rain. Installation was great and professional.

KC FLOORWORX is a great place to work! It's nice to be apart of a team that values customer service and satisfaction.

These guys are great! Prices are very competitive, customer service is top notch, and quality work! We’ve used them twice now. Once for LVP flooring throughout our main level, and carpet throughout at our new house. No issues with the LVP and they even had to work around our tricky large stone fireplace. We did have one seam in our carpet that I could see in our front room, and their guys came out a few days later and took half the carpet back up to repair, and now I have to try really hard to even find that seam at all. Such great customer service, which is hard to come by these days. Absolutely will continue to use these guys for all our flooring needs. Highly recommend!

Very helpful and provided great prices for the carpet for our home. Recommended you use their services.

We had a water leak that required new flooring for my daughters room. Needed it replaced quickly and they delivered! Great communication, easy to work with, quick turnaround and quality product! Can't ask for more! We will continue to use Joe and Kirsten for future projects!

I found working with Floorworx to be a very positive experience. Just a great bunch of people to work with from start to finish. Will definitely use them again in the future.

My wife and I are so happy with the new flooring, it came out amazing. I recommend this company to all my family and friends the service was excellent. Our sales rep Steve Roper was with us from start to finish. Steve went above and beyond to make sure everything went smoothly for us thank you so much.

Not only are they affordable they are good with communicating and they’re a local family owned business. Would highly recommend them to anyone needing flooring work!