KC Premier Transportation, Kansas City MO

Horrible bus drivers horrible communication buses are always late for pick up and drop off.the worst I’ve ever seen!

First day talked to driver about times, late for pickup, IM UNDERSTANDING, I know it’s the first day, Waited 40min for drop off, talked to driver asked if this was the wait time, he stated he might be 5min earlier tomorrow, so I assume 35min wait, so I’ll leave hs in 25min, this driver calls my wife says I need to come get my kid this the last time he’s waiting, & hangs up on her, imagine mama frantic screaming! Day 1 4: 40 drop off, today 4: 20. Again I understand first week trying to figure it all out, but his rudeness, telling my daughter get off & walk, she’s scared, she refused. She’s 9, fear of stranger, the stress & fear from covid. Children are experiencing anxiety & fear. This driver needs to learn compassion & respect! Called the company & as seen in other reviews, the person on the other end is just as rude. He could of called & said I’m early today! Still working this timing out,

My car was parked legally and was hit by the bus.it has not been fixed and it has been over a year since this happened. I cannot get there insurance info.they told me to go to kckauto and they would fix it. They said they would have to find a mirror. Im still waiting.i don't know what to do next.

Very caring Owner, loves his employees which has created a very family oriented environment. Constantly enhancing their service level. Possibly had some challenges, but who has not had challenges.

I think this company has potential to be a great company, Buses were upgraded to accommodate the school they provide transportation for. I see that this is a great company when it comes to their employees. The struggle is maintaining a certain image when it come to management and how they are perceived, the pay is bit low compared to Raytown School District which offer the same pay but with better benefits and hours, no company is perfect, but can come close with the goals and image are in mind. Good Luck KC Premier wish you the best.

This company is the worst! 2 hours after dismissal getting my 5 year old home. Michael the dispatcher is rude as hell.and does not know how to talk to parents about their children. Told me "I don't know what to tell you" when he couldn't reach the driver via radio. This is unacceptable and they will hearing more from me.

Was just behind one of these buses. Today's date is 3/1/19. The tag was a Kansas temp tag. Expired 9/30/18. Makes me wonder about the company.