Kirkland's Home, Branson MO

Walked in and a super sweet girl greeted me and told me about the sales happening in the store. My husband sat down in one of the chairs displayed towards the front of the store and after being in the chair for 3 minutes max, a very rude employee addressed him by saying “you’re gonna need to get up. ”

My husband came and found me to walk around with me and informed me of the situation, after hearing what happened I walked to the front counter and placed the sale flyer on the counter and said to him “if you can’t sit in the chair, we don’t need to buy it or anything else. ” To which a woman who had no uniform or store attire on, interjected and blurted out, “well, we just actually have to sell the furniture. ” My husband responded with “how did you know I wasn’t going to buy it? Have you ever purchased a piece of furniture without sitting in it first? ” She then responded to that in a very rude tone by saying “okay well are you gonna buy it? ” My husband said “well I’m definitely not going to now. ” We started walking out of the store and noticed 3 men doing exactly what my husband was doing… sitting and waiting on their wives to shop. We are so disappointed with this experience as we have always shopped in this store. We will never darken that door again after that experience. If there was an option to give 0 stars, I would gladly do it. We’ve already made this known to our family & friends and they will not be shopping this store either.

They are/were having a customer appreciates sale and were nice enough to give me a chart for how much all the items will equal.

Ruby is awesome and helped me out! Would recommend her to everyone that goes to Kirklands