Kugman Motors

Absolutely great customer service and great reliable cars and trucks! This will be my third purchase in 12 years! Well trusted known dealership!

I got great service at Kugman. I bought a Chevy Cruz for a good deal and they even helped me find insurance at a good price.

The salesman, did not crowd me, didn't try to rush me, gave me the keys to four different cars to try out myself, I couldn't roll them off the lot, but you know just to check them out.

From the start I should have been skeptical. When I in to purchase a vehicle I told him I was looking for something in the 10,000 range the son grab a paper and walked me to the ones that he said was that range I chose a car and test drive it and was excited about the vehicle. The down payment went from 1500 to 1700 quickly I paid the 1700 I didn’t like it but I needed transportation Then the paperwork began as I went over it I noticed the price said 11,000 I mention that he said earlier the car was 10,000 the sons reply was no it’s 11,000 do you want it or not I became slightly frustrated but needed transportation and purchased the car in spite of fast forward to October 26,2020 Mark Kugman repo my car not because of non payment but because he didn’t have any Current insurance information on file I was told due to close to closing time that if I bring my insurance information to them and it shows that I had insurance before tow date that he will take off tow fee Arrived October 27,2020 and broker faxed insurance information verifying I had insurance coverage before tow date Imwas now told that I will have to pay 250.00 tow fee or leave the car After excessively explaining that’s not what I was told I was so exhausted and my anxiety was almost uncontrollable agreed to Pay fee pulled 300 out my purse I asked with me paying 250.00 I would need more time to pay my car note which was due by the 30th clerk said she would call and ask so went to talk to my husband and let him know how they are using underhanded tactics and strong arm methods We return back inside and the clerk now says that I will need to pay the full balance of 575.00 due to now he don’t think he will receive a payment and if I don’t have it go borrow it and they will only hold my car for 10 days before it goes back to sale I said to the clerk Kugman is literally taking my car I was devastated on the professionalism and the sneaky crooked illegal tactics they pulled they are Just like the janky Illinois car lot we all read about If you are seeking a car please go else where this is not a good option I wish I would have kept looking You should do the same

I bought a 2013 Audi A4 from Mark and absolutely love the car. It had a little noise I was concerned about and he has gone above and beyond what any used car lot would do in St Louis. Thank you Mark and I apologize for the shortness lol The process was painless and smooth with the purchase. I see bad and good reviews here but this is a used car lot guys. Do your own due diligence on what you are purchasing and remember it is a used car. Mark can not guarantee everything if it’s running and safe at purchase. As of now I would recommend this place to anyone. As of repo and payment concerns I do not see him being unfair with out just cause. Thank you Mark and Team

Ok. This is my 2nd vehicle I've purchased with Mr. Kugman. Thanks for doing business with yah.

Only place that I'll buy my vehicle's when I had bad credit they gave me a chance

I never leave bad reviews no matter how bad things are but this overboard. This Carlot is a scam artist, I purchased a Hond Odyssey from them 2/28/2020 I streesed to the man that sold I need something reliable and affordable because another dealer had sold me a bad truck im stuck with an still paying on, Took the van to my auto shop come to my suprise it needs 1400 of work and the transmission going out so over 6000 for it to run smooth. He say he will not buy it back its my problem no so bluntly. Do Not Trust No Carlots Take Your Mechanic With You Before Purchasing.

Great service from all. Mr. Mark Kugman.is an Awesome Owner. No better place. Bought 4 cars from here. No problems. Would and have referred many. One stop shop.

Mark illegally repossessed a car this month. Mark said because i was 2weeks late paying my note. He said he felt like i wouldn't pay my note. I told him i was late on the 1 payment because i was paying sales tax and getting plates for the car. He refused to return the car and im now in contact with Missouri Attorney General about the breach of contract. Also the car came with a broken keys. He attempted to have me pay for new keys. Who sells a car without proper keys? Bad business is the motto at Kugman.