Labcorp, Springfield MO

My husbands 5 panel drug screen is lost and all this joke of a company will not tell us anything. He is losing work because of this and they are passing the buck. I would urge anyone using them to be extremely careful.

My mom brought me here yesterday morning to finally get my blood work done. And I managed to get it done in a timely manner.
You see, my physician, Dr. Krista Boyd, wanted me to get my blood drawn now that I had been on seizure medicine for over 7 1/2 years. And my next appointment with her is two weeks from today, so this was perfect timing.

I was told to fill cup between two lines and I did but nurse barely glanced at it and said it was too low then threw out my sample and made me wait 30min. Totally rude, even slammed door in my face

Came for new hiring testing. The website had errors so I called and was told it’s not an issue and to just walk in whenever. I get there and the same lady that told me to come in told me they can’t test me unless I have some number from the website. I told them about the issues and they said to come anyways regardless. Everyone here has a single digit IQ and they don’t know what they are doing. I’d give them 0 stars if I could. Don’t tell people to come in and not worry about website issues then tell them they need some number from the website form that doesn’t even work. Terrible experience. All the employees are extremely rude and acted like I’m the one that created this problem when they told me to come in regardless.

Edit: been here over an hour now and still none of the employees know what to do. My employer has contacted them plus the customer service line. The employees here have no idea how to do their jobs and don’t seem to be able to communicate even basic information properly or efficiently.

Lora and Nicci provided such wonderful customer service today, and made my visit so enjoyable! It’s not often you walk into a business for a quick appointment and leave with such a smile! I hope their boss really knows how awesome these two are!

I get very nervous giving blood. Nicci was fabulous today! Got me on first try and done in no time. She was very nice and professional. Thanks Nicci! I will ask for you next time. Todd

Before,
I work 2 jobs, So I came by at 1200,
Only to find it closed for lunch.
It's a business, it should have different lunch hrs for employees.
I came back at 130, only to find it packed.
Now, I have to take more time off from my other job, to make this job happy. Ughhhhhh.

Was very ugly to my family for coming in with a child. Denied the incident after calling. Very poor service…