Larson Heating, Air & Plumbing, Nixa MO

Bauer was terrific. He found a problem, fixed it, & gave me good info for follow-up for other areas to preserve the life of my furnace &safety tips too! I will request Bauer for my future services. Thanks again Bauer for your wonderful service & advice! Becky

HVAC system install. Another great experience. Vince and his team were lights out! Couldn’t have gone any better. Also enjoyed the conversation with the guys.

The technician Lucas was pleasant, professional and respectful. I had confidence he took care of what needed to be checked.

Shiloh was very professional. He explained everything he was doing and gave us great feedback.
He is an asset to your business.

Lucas while new to your team provided excellent customer service. Although he had not worked on this particular unit and thermostat before he was relentless and trying to get the issue figured out. I appreciate it his patience and determination to problem solve the issue. I greatly appreciated his time and effort.

Justin was professional and thorough. I’ve never had such a complete evaluation. He used good judgment on flushing my hot water tank.

Joseph from Paschal was awesome! He was professional, courteous, and efficient in taking care of my HVAC service request. I would definitely recommend this business to anyone needing HVAC services. Great customer service!

I really appreciate Shiloh Smith coming out to do the tune up on my heating and air conditioner. Look at everything very thorough and explain everything that was working properly or what was needing to be address. Very pleasant would refer anyone to have your unit check out by him.

Had to order a part from the manufacturer, so I am waiting for the repairs to be completed.

They were very professional, knowledgeable, helpful, & friendly. I appreciated their attentiveness to detail. They listened to my concerns & thoroughly explained my options for repairs.

I was very pleased with the ease of online scheduling and communication. The service tech was very professional and thorough and took the time to explain a detailed report on my system. He went beyond my expectations.

Shiloh was very professional and did a thorough check on our furnace and checked other areas needed. He changed our filters and we were very pleased with his pleasant personality.

Jacob Gilliland was thorough, courteous and professional. We appreciated his good manners and suggestions for cleaning ducts. Thank you.

Daniel came out and in the late evening and fixed our furnace. He was great and we appreciate it so much!

I had Jake Gilliland as my technician to come out and service my HVAC on my duplex before winter. He was friendly, knowledgeable, and efficient. He had both sides of the duplex serviced in no time and answered every question I had about our system. Great guy. All the technicians I've had have gone above and beyond, and Jake was no exception to this.

Trevor was knowledgable, professional, and personal. He arrived earlier than promised and fixed our problem. We always trust Larson for our HVAC purchases, installations and service needs.

2.11.22 Shiloh was terrific! He was very nice and informative regarding our water heater issue and warranty information. Thank you for sending him over so quickly!

10.3.23 I was so glad to get a quick appointment! Justin and Frankie were friendly and professional. They fixed the problem expeditiously and had the parts on their truck. They even went a step further and checked for any future issues which were none. My only suggestion would be an itemized invoice in the future. Thank you for the great service!