Liberty Hospital

Unfortunately I can’t recall what all happened in the emergency room, but I was having a mental health crisis and this hospital is the first hospital in YEARS to treat me like a human being.

Scheduled MRI on 6-23-23 for 9-8. It was rescheduled due to the hospital not having staff available on that date to 9-7. I was called back today to reschedule. I told the caller I had an appointment on 9-7 but she couldn’t find it. Apparently they gave it away. This is NOT customer service.

My husband has had several back surgeries over the last two years and had the best doctor (Dr Rhee) and staff possible! Liberty Hospital is a great hospital!

Bad to patients, bad to staff, seemingly predatory and scammy collection and billing. HR is garbage and the hospital can’t be bothered to make this a safe place to be.

The staff was phenomenal! They go out of their way to provide for all of your needs during your hospital. I stayed recently for 24 hours after a car accident, and loved the staff. Empathetic, quick to answer call lights. The hospital is very clean, very professional staff The food was amazing! You're provided with a menu with a wide variety of choices. You contact the kitchen at any time from 6: 30 am - 6: 30 pm with your selection, and it is delivered to your room within the hour. Very much like room service. No one ever wants to have a hospital stay, but if you do, Liberty Hospital is the place to be.

Always a pleasant experience checking in at registration. The gals here are always super nice. Thank you.

Emergency Room is horrible, very little to no communication with patient from staff. Could hear staff discussing their plans for the weekend for 45 mins but we haven’t seen anybody in over 2 hrs not even to check on us and no updates.

Initially everyone seemed caring. The wait isn't too long and everything is basically in one area.
I picked a primary doctor. Against my better judgement, a younger male. I'm a middle aged woman. After several visits where he never did any tests and wrote prescriptions that didn't work. Even suggesting that I get a hysterectomy after just a short conversation. I figured I was getting billed just to have a ten minute conversation. If I needed a test, he would send to me a female doctor and then I would get billed again. Long story sorry, I decided to cut out the middle man and ask to switch doctors and was told he had to approve it. If he didn't approve it, I couldn't switch. I'm thinking I pay for this insurance and my copays and I don't have a choice. I've never heard anything like this. You're stuck with the primary doctor who you're no longer comfortable with.

Going to the ER is never a great experience, but the staff did their best to make me comfortable. They were kind and thorough. The doctor took me seriously and listened despite it being very busy.

If you need medical care I highly recommend Liberty Hospital. We spent time in the ER, ICU, and in a regular room. The staff were incredible! Shout to the caring security guard Sara! Katie - the advocate. Cutter, Liz, Amanda, Kelsie, and Justin - All top notch nursing staff that 100% empathize with you. Joanne on the 6th floor - so caring and personable. HIGHLY RECOMMEND!

In my recent experience with the Cath Lab Dept the RN's were absolutely amazing! They're caring, kind, accommodating and down right awesome people. Although we were there for a procedure they made me feel like everything WILL be okay. Thank you Ashley, Lisa, Kelly and everyone that took care of the Pirtle's. Your good deeds are not going unnoticed by a Higher Power!

My need for LIBERTY HOSPITAL's ER (Liberty, Mo) was immediate & necessary. My need for further cardiac/kidney help was critical if not arrested/helped.
The entire Liberty Hospital team is professional, polite, very nice, quick to tackle any issue.
I want to especially acknowlege the Dr's, RN's, LPN's, PCT's and support crews for excellence in carrying out their coordinated jobs.
I felt very, very looked after and rested comfortably in their care, confident in their skills.
MaKenzie, Willow and all their crews, each shift, made my experience far more doable and comfortable than stressful or worrysome.
Could not have been in better hands outside of Heaven itself.
These people are truly Angels in smocks. I miss them. Thank you all.
God bless you!

Sincerely,
Michael Douglas Bethel
Liberty, Mo.

WAY TO GO LIBERTY! A guiness world record! Well, at least I think it must be.
My stars are 3 for neutral.since it wasnt for me but, for my husband.
My husband was transported to this hospital via ambulance on a monday night. He Waited NINE HOURS to be admitted.
He got there at roughly 10 pm on a monday night.and was not admitted until 7am Tuesday morming! WOW!
That has to be a guiness Guinness world Record!

I work in the medical industry and I knew better than to take my loved one back to this hospital but because of location and her urgent care needs we went back to Liberty Hospital. The staff doesn't answer call lights promptly but can sit out at the nurses station chatting. The Dr. 's, for the most part, give off such an egocentric air and rude behavior. The ER is poorly run and you can hear all sorts of private information. HIPPA? ICU does a decent job but anywhere else and you are risking it.

I called my sister to see how she was doing and an alarm had been going off for about half an hour. I left to go see her and when I got to her room it's still going off. She was sobbing telling me how rude staff had been, how disrespectful the Dr. 's were and how rude therapy was as well.

There's a serious lack of compassion, especially amongst the physicians here. I can't understand that. We won't be back. I don't want to contact anyone or voice my grievances to them because honestly, it does NO GOOD. Nothing changes.

Try another hospital if you can.

The nurses and doctors are amazing. My husband had surgery yesterday and they are giving him wonderful care, plus keeping me updated at him. They are caring and doing a wonderful job

3 hours to even get through triage.seems like the triage nurse is a one man show: check ins, vitals, and doctor.come on liberty let's do better.

I can’t say enough about the kind and caring staff that work here! I went in for ankle surgery and the pre-op team explained the whole process to me and made me feel very at ease. The surgical team and post-op team were so awesome as well! They did everything to make me as comfortable as possible! The hospital is very clean and organized. I would definitely recommend Liberty hospital to anyone. You won’t find a better group of nurses!

Was at the breast care center on 4/17 and they are so nice. They make u feel comfortable. I highly recommend them for a woman's mammogram. Thanku ladies

The promptly got me into traige and to an e.r. Room due to the severity of my condition via wheelchair which I greatly appreciate. And the were amazing at being thorough at trying to figure out what was wrong with me. They ran soon many tests. Looking at the list of all of them was surprising. All the staff has been totally kind to me. Even the lady that brings me my food sometimes will take the time to stop a moment and chat with me. It always makes the day better when you get to interact with someone who has a very bright and happy disposition. The good vibes spread every where they go.