Luxe Salon + Spa, Kansas City MO

From the shampoo (and wonderful head massage) to the blowout, my experience was beyond exceptional!
Cara was my stylist and I have booked my second appointment with her. She is warm, professional and desires to have you love your hair! Kudos!

Getting a haircut here is honestly so much fun. What a crew, all so knowledgeable in their careers and overall just a fun environment and people to be around. 10/10 would recommend these girls. Karie is mines:)

I have been going to this salon for almost 3 years now I have never had a bad hair cut or experience I always leave very happy. Ive been with many of there stylist as well and they have all done a fantastic Job.

Environment was clean and inviting. Was greeted and offered a drink. But I had some issues with my haircut which I called to see if there was a possibility of them fixing it, informed they would reach back out. Never called. I called two times after that and no one answered except the the first time- i received a text message asking “ can I call you later”. End of day no one called. It’s the no integrity for me.
A simple no we can not fix it or some sort of response would have been better.

Horrible experience. Really set off the, "I just got ripped off" anger. The owner said was highlighted with leveling out her color. Wasn't her natural color. She come out with no highlights. It was basically a hair color that's ugly and not even her natural color.
With tip was over 217.00 for something we could do from home. Daughter was told what she wanted was going to take repeated visits (since when did highlights take more than 1 visit) so the owner talked her into this saying she would have highlights,
Also was told the highlights would lighten later and with her blow drying, which didn't happen. Made her wait an extra 15 min because it didn't take at all. Instead of seeing this & telling us it didn't take, that she would do it again, she gave excuses and took my money. They do what they want and not what the customer wants, & if you complain there might be some intimidating debate like, just shut up while I take your money. A bit of an attitude here. I just fell into the oldest con job. She walked in great. Not so leaving absolutely no offer to re-do it. She got her money & tip by intimidation though standing there saying there's highlights as we just said what highlights? After one wash it's back to the color it was before.

Johnie is one of the most amazing hairdressers. I moved here in 2018 from the south where the hairdressers destroyed my hair. Johnie was able to fix the mess before I started my new job. After that, I have been going to her ever since.

She knows what I like and without me having to explain what I am looking for she just knows how to cut my hair the way I like it. Even my family and friends talk about how amazing hair cut I have received. Even when my friend comes into town she wants Johnie to cut her hair.

I look forward to my visits here!
The head massage is my absolute favorite. I love the Aveda products they carry and the points system they use. Johnie is my go to gal for hair! I have been seeing her for a few years. My hair is a home run every time. She understands my type of hair and what works best. I feel confident in her care and will continue coming! It is truly an enjoyable and relaxing visit every time.