Mattress Firm State Line 89th, Kansas City MO

Great customer service. Adriane was very knowledgeable and courteous. She was happy to find the best price for us and gave us everything we needed to make an informed decision.

Great experience! Super fast and friendly! Had what we needed and delivering when we needed it!

Josh (JC) is a true professional sales person he really knows what he is talking about and will help you get the best mattress that fits your needs

JC wasn’t just helpful, he took the time, a lot of time, to help us find the solution we needed to get some good sleep again. Special mention to Carlos as well, who was also quite pleasant and professional.

I shopped around for a bed and I found some cheaper and some a lot more expensive. But what sold me was your customer service. I dealt with both your Assistant Manager and your store manager. They both asked me questions that I did not even think to ask.they know your product. I was a manager in retail for years. I know a lot about customer service.

I received the most exceptional customer service from the JC at the state line store. Not only was he knowledgeable, polite and friendly. He was also very patient in assisting me to find the perfect mattress set. Due to his outstanding service, I would recommend that store to everyone! Kudos to you, JC you were outstanding And it was a pleasure doing business with you! I felt like I was shopping with a friend and not a sales person.

Julia was:
Kind
Patient
Knowledgeable
and worked within by budget to secure a positive sale for both of us.
Thank you.give her a few lunch, day off (with pay) or.a corporate thank you.

JC was incredible! So nice and got us the best deal! Definitely will go back just to give him my business!

Wonderful shopping experience for a much needed mattress. There was a wide variety but JC was able to point me in the right direction. Thank you so much for your kind service.

Very knowledgeable about all the different mattresses and which one would work best for us!

JC was the best. He took his time in helping me pick out a great mattress. While helping me, he was training 2 people. He is the a great employee and trainer.

In an emergency, me and the wife needed a bed frame for our queen sized mattress. We had ordered a frame from Amazon but they ended up giving us the wrong size. We went straight to this location and was greeted by the wonderful Julia. Straight to the point, helpful, funny and charming, she helped us straight away with our purchase. In and out in 15 mins. Thank you Julia!

My wife and I went last week to shop around for mattress and J. C was amazing with sharing all the mattress knowledge. We ended up getting mattress, base and great set of pillows. Whole process was so smooth and really recommend looking for J. C if you’re in need for mattress or pillows.

From the moment I walked into Mattresses Firm Mark was very professional and helpful, you could tell he loves what he does and knows what he is talking about. Yes I would go back and I’ve already started telling my family and friends. Thank you Mark for assisting me with my purchase.

Carlos at 8821 Stateline KC location was super helpful and nice! I definitely recommend shopping with him either in store or over the phone! Great customer service

From the time we walked in the door this guy named mark help us immediately gave very good suggestions and then helped us find the right mattress and we walked and walked and it only took 5 minutes and kept a smile. So I would recommend to all-Aretha

Just to preface we haven’t actually slept on our new mattress that we purchased but we are so excited. The process was great. We literally spent an entire 12 hours on a Saturday going to multiple stores. Started out at this store and came back right before they closed. No pushy salesman but very knowledgeable.